Re: Messages marked as Read when downloaded
- From: "Lanwench [MVP - Exchange]" <lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 8 Aug 2006 12:57:39 -0400
In news:%231NFibvuGHA.4648@xxxxxxxxxxxxxxxxxxxx,
Bob Schmidt <name@xxxxxxxxxx> typed:
I manage an Exchange 2003 Enterprise system for our company.
We have some Executives (Company owners - Brothers) who insist on
using multiple computers to access their mail, and want to be able to
see all their e-mail from any computer. Thus, they use cached mode
on all the computers and leave all their mail in their Inbox.
When they have to use dialup to check their mail, it can take hours to
complete the synch.
One of the brothers lives out in the country and can not get any kind
of broadband connection (also the phone lines out in that county are
crap and the phone company says they can't upgrade the systems, so
his connection speeds are very slow). Another place he spends a lot
of time is in an eastern state high up in the mountains, where he
again has to depend on dialup.
His Inbox has almost 7000 items, and his sent items is over 4000
(Because he has to use dialup so much, his mailbox is lean compared
to his brothers).
He has finally relented to setting up the notebook he uses at home
and other locations where he uses dialup to use POP3 to access his
mail in hopes to make the downloads shorter.
Much to my chagrin, when I set this up and pulled his e-mail,
everything in his mailbox was marked as Read. (I did remember to set
his Outlook to leave a copy on the server) Uh, yeah, I knew that
would happen, but forgot to warn him about it. :-(
Now my question, is there anyway to set his Outlook or something in
the Exchange server to NOT mark everything as "Read" when he
downloads his messages with POP3? He doesn't want them to change in
his inbox on his main computer he uses in the office.
My initial response was, No, that's the way POP3 works. But I told
him I'd check with "The Experts". :-)
Thanks in advance.
Bob
Your initial response was correct.
I wouldn't go with POP, either. I'd stick with cached mode / RPC over HTTP,
and tell them they just need to sync regularly. Or, if they can't get
broadband, why not OWA?
Note that having so many items in a folder will definitely cause all sorts
of problems overall. The official MS recommended item count is 5000. My own
is far, far lower. I get skeeved when my own inbox hits 200, as to me, the
inbox is a 'to do' list....and 7000 to-do items would freak me out no end.
Time for them to do some filing into other folders, or deleting junk, or
both!
.
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