Re: Outlook 2003 Client messages stay in Outbox

ez2slip wrote:
> "Lanwench [MVP - Exchange]" wrote:
>
>> ez2slip wrote:
>>> I am running Exchange 2003 with Win2K and XP clients running Outlook
>>> 2003. I recently setup rpc over http (single server setup) and have
>>> successfully configured some XP laptops to access Exchange this way.
>>> A couple of days ago I configured an Exchange mailbox on an XP
>>> laptop for rpc over http. At just about the same time, the same
>>> user's workstation (running Win2K and Outlook 2003) stopped sending
>>> messages. All outgoing messages stay in the Outbox, and the Exchange
>>> server never sees them. The same mailbox can be retrieved via OWA as
>>> well as the laptop using rpc over http (no messages are seen in the
>>> Outbox when the mailbox is retrieved using these platforms). These
>>> platforms send messages with no issues.
>>> The Send/Receive operation completes on the affected workstation
>>> without errors.
>>> This is the first time I have configured rpc over http on an XP
>>> laptop where the same mailbox was already configured on a Win2K
>>> machine. I don't know whether there's a connection.
>>> Does anyone have any suggestions?
>>> Thanks
>>> CM
>>
>> What's the status of the connection/sync/update, in the lower right
>> hand corner of the OL2003 window on the laptop? It should say
>> "connected" if you are indeed connected....
>> Did you check for any sync errors in the folders in OL2003? If
>> you/they press F9, does it update/sync?
>> If you disable cached mode, delete the OST file, re-enable cached
>> mode, what happens?
>>
>>
>>
> Hello
> Connection status is 'connected'. There are no sync issues at all - no
> local, no conflicts, no server errors. I have tried going from cached
> to non-cached modes with no success. This morning I deleted the ost
> file and opened in non-cached mode with the same result. I then
> changed it to cached mode. Once the mailbox had copied locally it
> showed an empty Outbox. But when I sent a new message, it appeared in
> the outbox and stayed there through several Send/Receive attempts.
> Obviously, the Exchange server isn't seeing the contents of the
> outbox, as it is empty when you delete the cache and then repopulate
> it from the server. Any other thoughts?

Any non-Exchange mail accounts in the profile?
Are you using Office 2003 SP1?


.

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