Re: Outlook 2003 Clients Not Receiving mail



I am not certain on this one, but check on the Views. OL2003 has a number of
new features relating to views. It would most likely rule this out as a
problem if you run the following from the installed folder: outlook.exe
/cleanviews

Matt Tisdel
South Carolina

"Sam" wrote:

> hi Guys any updates on this ?
> Thanks
> Sam
>
> "Sam" <v_2svum@xxxxxxxxxxx> wrote in message
> news:end%23TH3OFHA.3388@xxxxxxxxxxxxxxxxxxxxxxx
> > hi Guys,
> >
> > I have an interesting thing to share here. My friend is a system
> > administrator in a software company where all the clients are running on
> > outlook 2000/2002/2003 with exchange server. Some of the clients which
> > were using outlook 2003 werent downloading mails. If the mails were
> > checked on Outlook Web Access then they were getting downloaded there.
> > Some of the users are accessing the mailbox by using RPC over http in
> > different countries like Germany - are experiencing the same thing - all
> > the mails dont get downloaded.
> > The interesting part of the story here is that if the folder which
> > represents the windows user profile is deleted/renamed from under the
> > documents and settings folder under the main drive and the system is
> > restarted then things start working fine. My friend was asking me if I
> > knew the reason as to why this is happening ? He also said that he is
> > able to fix this problem for the clients here in Bangalore by renaming the
> > <username> folder , but cannot do this for the users in Germany who are
> > remotely accessing their mailboxes. This certainly looks like a user
> > profile corruption, but why is it happening only for clients using outlook
> > 2003 ?
> > I would be grateful if one of the MVPs could reply to this query as it is
> > very important from my friend.
> >
> > Cheers
> >
> > Sam
> >
>
>
>
.



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