Re: Outlook 2003 Hangs on new account

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• In reply to: David Tam: "Re: Outlook 2003 Hangs on new account"
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Date: Tue, 18 Jan 2005 15:15:18 -0500

David,
a pst file is just a file where outlook stores emails when you don't have exchange. the exmerge utility simply exports emails to a pst file. once you have a pst file you can use outlook to open the file and have access to emails.
unfortunately, this doesn't help my problem cause the users' email box is new, it was never been logged into before this problem and i can acess it from other stations. only one station is having the problem. with all mailboxes.
  "David Tam" <davetamus@hotmail.com> wrote in message news:%23U5iw4X$EHA.2012@TK2MSFTNGP15.phx.gbl...
  Hector,
    I have the similar problem you having.
  I look for some posts in many newsgroup, in this newsgroup, I find the following, I think it is very helpful.
    I fixed this issue by using exmerge and deleting the account in question.
    Recreated and imported the pst. No issues now.

    "Don" wrote:

> I have a mail account that causes Outlook to hang on exit with Exchange 2000.
> This is the only account on the system that does this. I have tried this from
> multiple computers with different versions of Office, does the same thing. I
> have to ctrl-alt-del to exit Outlook. It does not hang using OWA. Please
> help, I thank you very much in advance for any help.
> --
> Don
> Manager of Information Systems
  Hector, I am new in outlook and exchange, can you direct me where to learn about pst file?
  David dot tam at aruplab dot com is my email.
  Sincerely,

  "Hector" <hector.sanchez@ritetrack.com> wrote in message news:e74pf$V$EHA.1296@TK2MSFTNGP10.phx.gbl...
> When i log in as administrator, i can get it to not lockup up by running the
> outlook /safe. but when i exit the outlook icon gets stuck on the system
> tray and it says outlook is not responding.
>
> Yes, we are logging into the domain with the correct profile for the outlook
> user.
>
> I have done a repair on office, i have removed office remove the office
> directories and resintalled office again. same problem. i even downloaded
> the resource kit and ran the Removal Wizard.
>
> Is there somewhere in the registry or something that we can look to see if
> there is a program/pluging loading or is there a logging mode for outlook?
> any other sugguestiongs?
> thanks.
>
> "Tim Hackbart [MSFT]" <Timhack@online.microsoft.com> wrote in message
> news:O0JiogP$EHA.2876@TK2MSFTNGP12.phx.gbl...
> > Hector
> >
> > Does this reproduce for other users with separate Windows User Profiles on
> > this laptop?
> >
> > Are you logging into the domain as the same user that you are trying to
> > access mail for?
> >
> > If this is the only machine you may want to try a repair of Office 2003.
> >
> > Hope this helps.
> >
> > --
> > Tim Hackbart M.C.S.E.
> > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> >
> > Please do not send email directly to this alias. This alias is for
> > newsgroup
> > purposes only.
> >
> > "Hector" <hector.sanchez@ritetrack.com> wrote in message
> > news:#cxQMWN$EHA.3988@TK2MSFTNGP11.phx.gbl...
> >> I am running officew 2k3 pro full install on xp sp2 with all
> > critical
> >> patches to date. When I run outlook for the first time and try to set up
> > an
> >> MS exchange account, i get as far as the "Check Name" part of the setup.
> >> the process never finsihes. I'm connected through the network card with
> >> a
> >> clear line to the exchange server. Windows firewall service is disabled.
> >> Also, if I end outlook.exe in task manager and go back in, it opens
> > outlook
> >> and hangs at the Outlook splash screen. I can open outlook on any other
> >> computer to access the same mailbox with no problems. We are connecting
> > to
> >> an exchange 2003 server. if outlook is setup in Pop3 mode everything
> > works
> >> fine. it's only when we log into the exchange outlook profile. i've
> >> created a new windows profile for that user and tried to log into
> >> exchange
> >> and still the same problem. I've started outlook with the "/safe" switch
> >> and still same problem.
> >> Any help would be greatly appreciated? this is the only laptop that
> > is
> >> having this problem in our company.
> >> thanks.
> >>
> >>
> >>
> >
> >
>
>

• Previous message: Kevin P.: "Page Cannot be displayed"
• In reply to: David Tam: "Re: Outlook 2003 Hangs on new account"
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