RE: CONNECTION UNEXPECTEDLY TERMINATED

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

anonymous_at_discussions.microsoft.com
Date: 08/07/04 

Date: Fri, 6 Aug 2004 19:02:26 -0700

I should have mentioned. I checked what you suggested on
the bandwith throttle, it was not enabled.
>-----Original Message-----
>Another piece to the puzzle.
>I did an SMTP telnet session on my computer to the
>messaging server.
>I had no problem connecting or sending email this way.
>I had an Internet client try this same thing and the
>session would just drop with in 60 seconds after
>attempting a connection.
>I am local to the server on a 1000BaseT my server is on
>the Internet running off a 128 ISDN connection.
>
>When I did my telnet session I made sure I was pointing
at
>the external IP, same as everyone else.
>Does this help in isolating the problem?
>>-----Original Message-----
>>Hi Vidro,
>>
>>Thank you for posting back.
>>
>>Based on my further investigating, I suggest you check
>the bandwidth
>>throttling on the IIS server:
>>
>>1. Click "Start", point to "Programs", point
>to "Administrative Tools", and
>>then click "Internet Services (IIS) Manager".
>>
>>2. Right-click the Web sites, and then
click "Properties".
>>
>>3. Click the "Performance" tab, and then clear
the "Limit
>total network
>>bandwith available for all Web sites on this server"
>option.
>>
>>4. Click "OK".
>>
>>More info here:
>>278637 Error message: Your server has unexpectedly
>terminated the connection
>>http://support.microsoft.com/?id=278637
>>
>>Have a nice day!
>>
>>Thanks & Regards
>>Alan Sun
>>Microsoft Online Partner Support
>>
>>Get Secure! - www.microsoft.com/security
>>=====================================================
>>When responding to posts, please "Reply to Group" via
>your newsreader so
>>that others may learn and benefit from your issue.
>>=====================================================
>>
>>This posting is provided "AS IS" with no warranties, and
>confers no rights.
>>
>>
>>
>>--------------------
>> |Content-Class: urn:content-classes:message
>> |From: "VidRo" <VidRo@hotmail.com>
>> |Sender: "VidRo" <VidRo@hotmail.com>
>> |References: <aba501c47960$e4b6c0e0
>$a501280a@phx.gbl>
>><MZ5frMdeEHA.328@cpmsftngxa10.phx.gbl>
>><c01d01c47a2d$88b09f50$a601280a@phx.gbl>
>><YfIXerreEHA.2868@cpmsftngxa06.phx.gbl>
>> |Subject: RE: CONNECTION UNEXPECTEDLY TERMINATED
>> |Date: Thu, 5 Aug 2004 12:07:13 -0700
>> |Lines: 286
>> |Message-ID: <0e6401c47b1f$6a61e660
$a601280a@phx.gbl>
>> |MIME-Version: 1.0
>> |Content-Type: text/plain;
>> | charset="iso-8859-1"
>> |Content-Transfer-Encoding: 7bit
>> |X-Newsreader: Microsoft CDO for Windows 2000
>> |Thread-Index: AcR7H2pf5DLIlaJ8TEi+mA37j/lQbA==
>> |X-MimeOLE: Produced By Microsoft MimeOLE
>V5.50.4910.0300
>> |Newsgroups: microsoft.public.exchange.clients
>> |Path: cpmsftngxa06.phx.gbl
>> |Xref: cpmsftngxa06.phx.gbl
>microsoft.public.exchange.clients:86275
>> |NNTP-Posting-Host: tk2msftngxa14.phx.gbl
10.40.1.166
>> |X-Tomcat-NG: microsoft.public.exchange.clients
>> |
>> |I did one better.
>> |I create a new account on the exchange server.
>> |Had a new XP box with Outlook 2003 installed
>created a new
>> |message account on the XP box, and guess what.
>Different
>> |error same result. ERROR "Connection was
>interrupted"
>> |0x800CCC0F.
>> |This only happens on sending email, users have no
>problem
>> |receiving mail and the error is not all the time.
>> |Sometimes when occur the mail stays in the out box
>than
>> |will leave in a couple hours or not at all.
>> |
>> |>-----Original Message-----
>> |>Hello Vidro,
>> |>
>> |>Thanks for your clarifying.
>> |>
>> |>According to the current situation, I suggest you
>perform
>> |the following
>> |>steps to narrow down the issue:
>> |>
>> |>Step 1: Start Outlook in Safe Mode
>> |>==============
>> |>Safe Mode will disable all add-ins and extensions
>that
>> |will not start, as
>> |>well as any corrupted resources, files,
registries
>and
>> |templates.
>> |>
>> |>(a) Close Outlook.
>> |>(b) Go the Start menu of the Windows. Click Start
>menu->
>> |Run, type "Outlook
>> |>/Safe" (without the quotation marks and there is
a
>space
>> |between Outlook
>> |>and /Safe) in the Open box and press Enter.
>> |>
>> |>Step 2: New PST file
>> |>================
>> |>
>> |>It seems Outlook are installed in Internet Mail
>Only
>> |(IMO) Mode on your
>> |>side. So lease refer to the following steps to
>create a
>> |new pst file in
>> |>Outlook:
>> |>
>> |>Note: To check your installation mode, please
>> |click "About Microsoft
>> |>Outlook" on the Outlook Help menu. In the About
>Microsoft
>> |Outlook dialog
>> |>box you can see if you have installed Outlook
>> |in "Internet Mail Only",
>> |>"Corporate or Workgroup" or "No Email" mode.
>> |>
>> |>(a) Quit Outlook and go the Start menu of
Windows.
>> |>
>> |>(b) Click Start menu-> Run,
>type "Outlook /cleanpst"
>> |(without the quotation
>> |>marks and there is a space between Outlook and
>forward
>> |slash /) in the Open
>> |>box and press Enter.
>> |>
>> |>We just temporarily create a new PST for Outlook
>IMO mode
>> |to see if the
>> |>issue is related to the corruption of the
original
>pst
>> |file. All Outlook
>> |>information is still on your computer. Please
>check
>> |whether the issue still
>> |>persists in new pst file.
>> |>
>> |>Have a nice day!
>> |>
>> |>Thanks & Regards
>> |>Alan Sun
>> |>Microsoft Online Partner Support
>> |>
>> |>Get Secure! - www.microsoft.com/security
>>
>|>=====================================================
>> |>When responding to posts, please "Reply to Group"
>via
>> |your newsreader so
>> |>that others may learn and benefit from your
issue.
>>
>|>=====================================================
>> |>
>> |>This posting is provided "AS IS" with no
>warranties, and
>> |confers no rights.
>> |>
>> |>
>> |>
>> |>--------------------
>> |> |Content-Class: urn:content-classes:message
>> |> |From: "vidro" <vid_ro@hotmail.com>
>> |> |Sender: "vidro" <vid_ro@hotmail.com>
>> |> |References: <aba501c47960$e4b6c0e0
>> |$a501280a@phx.gbl>
>> |><MZ5frMdeEHA.328@cpmsftngxa10.phx.gbl>
>> |> |Subject: RE: CONNECTION UNEXPECTEDLY
>TERMINATED
>> |> |Date: Wed, 4 Aug 2004 07:15:45 -0700
>> |> |Lines: 137
>> |> |Message-ID: <c01d01c47a2d$88b09f50
>$a601280a@phx.gbl>
>> |> |MIME-Version: 1.0
>> |> |Content-Type: text/plain;
>> |> | charset="iso-8859-1"
>> |> |Content-Transfer-Encoding: 7bit
>> |> |X-Newsreader: Microsoft CDO for Windows 2000
>> |> |X-MimeOLE: Produced By Microsoft MimeOLE
>> |V5.50.4910.0300
>> |> |thread-index:
>AcR6LYiwp3/6PoL3TrqHby2eOghGYg==
>> |> |Newsgroups:
microsoft.public.exchange.clients
>> |> |NNTP-Posting-Host: tk2msftngxa14.phx.gbl
>10.40.1.166
>> |> |Path: cpmsftngxa10.phx.gbl!
>TK2MSFTNGXA03.phx.gbl
>> |> |Xref: cpmsftngxa10.phx.gbl
>> |microsoft.public.exchange.clients:86776
>> |> |X-Tomcat-NG:
>microsoft.public.exchange.clients
>> |> |
>> |> |First let me thank you for your reply.
>> |> |Let me get specific on the issue.
>> |> |The problem is constant but yet
>intermittent, I
>> |have yet
>> |> |to see a pattern. The error only occurs
>during
>> |sending
>> |> |not receiving.
>> |> |Outlook with Internet mail option is the
>standard
>> |setup on
>> |> |Internet client.
>> |> |I did have one client create a new account
>in
>> |Outlook
>> |> |Express and she was able to send email that
>> |previously was
>> |> |stuck in her outbox.
>> |> |Another strange thing, on occasion when the
>client
>> |send
>> |> |mail and the error is generated the mail is
>> |received by
>> |> |the recipient but still shows to be in the
>out box.
>> |> |I do not have Outlook 2003 on any client
all
>> |clients are
>> |> |running some version from 98 to 2000.
>> |> |None are using OutLook Express
>> |> |
>> |> |>-----Original Message-----
>> |> |>Hello,
>> |> |>
>> |> |>Thanks for your post here.
>> |> |>
>> |> |>Please first confirm the following
>information:
>> |> |>
>> |> |>1. Do the Internet clients access their
>mailbox
>> |using
>> |> |Pop3?
>> |> |>2. What clients are used, Outlook or
>Outlook
>> |Express?
>> |> |>
>> |> |>At the meanwhile, please perform the
>following
>> |tests on
>> |> |the problematic
>> |> |>workstations:
>> |> |>
>> |> |>Step 1: Clean Boot
>> |> |>----------------------------
>> |> |>Note: For XP-based clients, you can use
the
>> |following
>> |> |step. If you are
>> |> |>using other Operating Systems, the steps
>may be a
>> |little
>> |> |different.
>> |> |>
>> |> |>1. Click Start -> Run, then
type "msconfig"
>in the
>> |input
>> |> |box and press
>> |> |>Enter.
>> |> |>
>> |> |>2. Click Selective startup, and then clear
>the
>> |check box
>> |> |next to "Load
>> |> |>startup items".
>> |> |>
>> |> |>3. Click Service tab, click Hide All
>Microsoft
>> |Services
>> |> |to hide them, and
>> |> |>Disable All.
>> |> |>
>> |> |>4. Click Apply and OK, then restart the
>computer.
>> |> |>
>> |> |>5. If there are still antivirus
>applications
>> |running,
>> |> |please disable them.
>> |> |>Test the issue again.
>> |> |>
>> |> |>Step 2: Check the network connection
>> |> |>------------------------------
>> |> |>
>> |> |>Telnet to the Exchange server to send a
>test
>> |message.
>> |> |More info here:
>> |> |>XFOR: Telnet to Port 25 to Test SMTP
>Communication
>> |> |>http://support.microsoft.com/default.aspx?
>> |scid=kb;en-
>> |> |us;153119
>> |> |>
>> |> |>In addition, please capture a screen shot
>of the
>> |error
>> |> |message and upload
>> |> |>it to the newsgroup. Also, test the issue
>with the
>> |> |internal client.
>> |> |>
>> |> |>Hope this helps. Have a nice day!
>> |> |>
>> |> |>Thanks & Regards
>> |> |>Alan Sun
>> |> |>Microsoft Online Partner Support
>> |> |>
>> |> |>Get Secure! - www.microsoft.com/security
>> |>
>>
>||>=====================================================
>> |> |>When responding to posts, please "Reply to
>Group"
>> |via
>> |> |your newsreader so
>> |> |>that others may learn and benefit from
your
>issue.
>> |>
>>
>||>=====================================================
>> |> |>
>> |> |>This posting is provided "AS IS" with no
>> |warranties, and
>> |> |confers no rights.
>> |> |>
>> |> |>
>> |> |>
>> |> |>--------------------
>> |> |> |Content-Class: urn:content-
>classes:message
>> |> |> |From: "vidro@hotmail.com"
>> |<vidro@myalias.postalias>
>> |> |> |Sender: "vidro@hotmail.com"
>> |> |<vidro@myalias.postalias>
>> |> |> |Subject: CONNECTION UNEXPECTEDLY
>TERMINATED
>> |> |> |Date: Tue, 3 Aug 2004 06:50:53 -0700
>> |> |> |Lines: 13
>> |> |> |Message-ID: <aba501c47960$e4b6c0e0
>> |$a501280a@phx.gbl>
>> |> |> |MIME-Version: 1.0
>> |> |> |Content-Type: text/plain;
>> |> |> | charset="iso-8859-1"
>> |> |> |Content-Transfer-Encoding: 7bit
>> |> |> |X-Newsreader: Microsoft CDO for
>Windows 2000
>> |> |> |Thread-Index:
>> |AcR5YOS285ZS8aU3TV2USpl5UMFo/Q==
>> |> |> |X-MimeOLE: Produced By Microsoft
>MimeOLE
>> |> |V5.50.4910.0300
>> |> |> |Newsgroups:
>microsoft.public.exchange.clients
>> |> |> |Path: cpmsftngxa10.phx.gbl
>> |> |> |Xref: cpmsftngxa10.phx.gbl
>> |> |microsoft.public.exchange.clients:86735
>> |> |> |NNTP-Posting-Host:
>tk2msftngxa13.phx.gbl
>> |10.40.1.165
>> |> |> |X-Tomcat-NG:
>> |microsoft.public.exchange.clients
>> |> |> |
>> |> |> |My Internet mail clients are
>continually
>> |> |getting "TCPIP
>> |> |> |CONNECTION UNEXPECTEDLY TERMINATED
BY
>YOUR
>> |MAIL
>> |> |SERVER"
>> |> |> |
>> |> |> |The Exchange server logs no errors,
>what's
>> |up with
>> |> |this?
>> |> |> |
>> |> |> |I did have this problem with
>Exchange 5.5
>> |but but
>> |> |this is
>> |> |> |a constant issue with Exchange 2003.
>> |> |> |I will concede that there has been
>more
>> |> |modifications than
>> |> |> |just the swapping from 5.5 to 2003;
>Proxy
>> |has been
>> |> |changed
>> |> |> |to ISA, NT4 is now 2003, but
physical
>> |architecture
>> |> |is the
>> |> |> |same.
>> |> |> |
>> |> |> |
>> |> |> |
>> |> |>
>> |> |>.
>> |> |>
>> |> |
>> |>
>> |>.
>> |>
>> |
>>
>>.
>>
>.
>

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