Re: OWA display problems...

From: Rob Pelletier (rpelletier_at_ody.ca)
Date: 07/27/04

  • Next message: Don de Gouveia: "Re: OWA Script errors on Page" 
    Date: Mon, 26 Jul 2004 22:27:03 -0400

    There must have been a corrupt file in my Temporary Internet Files folder.
    I went into Windows Explorer and deleted all files in that folder except for
    the cookies, and now it works fine.

    For anyone else having these problems, I found a document earlier today that
    suggested the problem had to do with the .NET Framework not being installed.
    I tried this on another problem workstation and it resolved the issue.
    Another document said to download the latest JVM from SUN. Didn't help
    me...
    On my own, brand-new, system that didn't do it. So I decided to investigate
    further on my own, while waiting for an answer to this post.

    Since I could always resolve the problem temporarily by using the Internet
    Options screen to empty the Temporary Internet Files, then refreshing the
    screen, I knew the problem had to involve those files. So I went into that
    folder using Explorer, to compare the files listed when the problem existed
    with those when it was temporarliy resolved. I then manually deleted all
    files in that folder except for the cookies, and it has worked ever since.

    Windows can sure be daffy sometimes!

    RP

    "Rob Pelletier" <rpelletier@ody.ca> wrote in message
    news:uM3wxh1cEHA.2384@TK2MSFTNGP09.phx.gbl...
    > I know I'm not the first person to see this - it's not even the first time
    > I've seen it, but this time the fix didn't work.
    >
    > When I log in to my client's mailbox via Outlook 2003 Web Access, the
    > display is fouled up. The folder view isn't there, and the right frame
    > (where the messages and preview should be) is solid blue, and nothing can
    > bee seen. (See Shot1 attached)
    >
    > If I go into the Internet Options, and delete the Temporary Internet
    Files,
    > then Refresh my view (F5), the display is fine again, (see Shot3,
    attached)
    > until I exit and
    > re-enter or just F5 again, in which case the problem repeats.
    >
    > The last time I ran into this, it was suggested I install the .NET
    > framework. On that system it fixed the problem, but on this one, it makes
    > no difference.
    >
    > I wish Microsoft would publish a fix or Knowledge Base article on this,
    but
    > I would settle
    > for a fix for me right now...
    >
    > MS Server 2003 SBS
    > Exchange 2003
    >
    >
    >
    > Thanks.
    >
    >
    > Rob P.
    >
    >
    >
    >

  • Next message: Don de Gouveia: "Re: OWA Script errors on Page"

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