Re: Download offline address book error 0x8004010F

From: Baris Eris [MS] (barise_at_online.microsoft.com)
Date: 05/09/04 

Date: Sat, 8 May 2004 18:51:43 -0700

Can you reproduce with a new MAPI profile? 

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"Wayne Hall [MVP]" <whall@removespam.whall.org> wrote in message 
news:OHBxhhJLEHA.2736@TK2MSFTNGP11.phx.gbl...
> All of our users cannot download the offline address book and receive the
> following in Sync Issues
>
> 8:16:13 Synchronizer Version 11.0.5604
> 8:16:13 Synchronizing Mailbox 'Wayne Hall'
> 8:16:13 Synchronizing Hierarchy
> 8:16:14 1 folder(s) updated in online store
> 8:16:15 Synchronizing server changes in folder 'Sent Items'
> 8:16:15 Downloading from server 'serverA.domainA.com'
> 8:16:15 Done
> 8:16:15 Microsoft Exchange offline address book
> 8:16:15 0X8004010F
>
> The message in outlook is "Task 'Microsoft Exchange Server reported error
> (0x8004010F) : 'The operation failed.  An object could not be found.'
>
> This happened after we did the following:
> 1) Migrated all the user accounts in domainA.com to domainB.com (SID 
> history
> is intact)
> 2) users started logging in with their domainB accounts
> 3) moved mailboxes from serverB to serverA (in the same domain)
>
> We've spent hours on this, even bringing in an outside consultant.  We've
> tried resetting the system folders, checking permissions and just about
> everything we can think of.  We've deleted the offline address list and
> rebuilt it.  We've rebooted.  We've rebuilt the Global Address List.  The
> GAL generates fine and users, when online, can see the GAL.
>
> I've also checked that the local documents and settings directory has
> permissions for the user domainB account.  I have not tried logging in a
> user with their domainA account and seeing if it works for fear of 
> creating
> files with domainA permissions only.
>
> Can someone just give me 3 or 4 more things to look at?
>
> The same users in domainB on an exchange server in domainB work fine, but 
> if
> we could fix this OAB issue before migrating the user's mailboxes, it 
> would
> save us a lot of grief.
>
>
> --
> Wayne Hall
> Sharepoint MVP
>
> Help us help you:
> http://www.catb.org/~esr/faqs/smart-questions.html
> http://dts-l.org/goodpost.htm
>
>

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