Re: Problems with Outlook 2002

From: Wayne Hall [MVP] (whall_at_removespam.whall.org)
Date: 04/28/04 

Date: Tue, 27 Apr 2004 17:55:03 -0700

We had that same configuration before upgrading to exchange 2000 w/
scanmail5, and then we upgraded to exchange 2003 with scanmail 6. We did
not run into your issue, but we ran into several others that sound like it
might be related.

You will want to open up a support incident with Trend Micro. Their way of
dealing with the store back then was vastly different than now, and it's my
guess that you'll need them to dig you out of this issue, or at least
explain it more fully.

"Louie Scott" <anonymous@discussions.microsoft.com> wrote in message
news:4ffb01c42c7a$8d5b9c40$a501280a@phx.gbl...
> I am running Exchange 5.5 on top of W2K. I also have
> clients that run Outlook 2002 and I am running Trend Micro
> ScanMail 3.81. Starting with myself I have two messages in
> my INBOX that I cannot open or delete. When I try to
> delete it I get a message back that says "ITEM COULD NOT
> BE DELETED. IT WAS EITHER MOVED OR ALREADY DELETED OR
> ACCESS WAS DENIED". Ever since that message showed up in
> my INBOX that has been the start of my problems. Now when
> I highlight my INBOX in the lower left hand corner it says
> I have twenty (20) items (true) and 4294967273 items
> unread (false). I (and others also) keep receiving
> messages that says that we are out of space due to too
> many messages, even after we have cleaned all of my boxes
> out.
>
> So far I have scanned for viruses on the exchange server
> using ScanMail to scan the mailboxes.It found three
> viruses in mailboxes. I have also stopped the ScanMail
> virus software on the exchange server and tried to delete
> the messages out of my INBOX but that has not worked.
>
> Does anyone have any ideas?

Relevant Pages

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    ... I have Trend Micro on the phone right now, ... exchange 2000 w/ ... >> ScanMail 3.81. ... >> my INBOX that has been the start of my problems. ...
    (microsoft.public.exchange.clients)
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  • Re: Problems with Outlook 2002
    ... I have same problem of the Exchange 5.5. ... >We had that same configuration before upgrading to ... >> ScanMail 3.81. ... >> my INBOX that has been the start of my problems. ...
    (microsoft.public.exchange.clients)
  • Trend Console session conflict
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