Problems with Outlook 2002
From: Louie Scott (anonymous_at_discussions.microsoft.com)
Date: 04/27/04
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Date: Tue, 27 Apr 2004 10:10:34 -0700
I am running Exchange 5.5 on top of W2K. I also have
clients that run Outlook 2002 and I am running Trend Micro
ScanMail 3.81. Starting with myself I have two messages in
my INBOX that I cannot open or delete. When I try to
delete it I get a message back that says "ITEM COULD NOT
BE DELETED. IT WAS EITHER MOVED OR ALREADY DELETED OR
ACCESS WAS DENIED". Ever since that message showed up in
my INBOX that has been the start of my problems. Now when
I highlight my INBOX in the lower left hand corner it says
I have twenty (20) items (true) and 4294967273 items
unread (false). I (and others also) keep receiving
messages that says that we are out of space due to too
many messages, even after we have cleaned all of my boxes
out.
So far I have scanned for viruses on the exchange server
using ScanMail to scan the mailboxes.It found three
viruses in mailboxes. I have also stopped the ScanMail
virus software on the exchange server and tried to delete
the messages out of my INBOX but that has not worked.
Does anyone have any ideas?
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