Re: OWA keeps asking for authentication

Here are the directions that I found:

1. Open AD Users & Computers. Expand the Users OU, right-click on the
user account (iusr_servername/iwam_servername) and select 'Reset password'
to reset the password. Note: the password can't be blank.

2. Open this User Account's properties and make sure that 'Password never
expires' and 'User cannot change password' are selected.

3. Open IIS from Administrative Tools.

4. Expand servername>Web Sites

5. Right-click on 'Default Web Site' and select Properties.

6. Go to the 'Directory Security' tab and click the Edit button under
'Authentication & Access Control'

7. Enter the new password you just reset for the IUSR_servername account
and click OK.

8. Enter the password again to confirm and click OK.

9. Click OK.

10. Open a command prompt and run IISRESET

11. At the command prompt, enter the following commands:

1) cd

2) c:\inetpub\adminscripts adsutil SET w3svc/WAMUserPass “password”
(Where password = the password you entered for the IWAM_servername account in
AD Users & Computers)

3) c:\windows\system32\cscript.exe "c:\inetpub\adminscripts\synciwam.vbs" –v

4) IISRESET

Of course this is for a local account so the AD stuff doesn't apply. I'm
assuming that I'll need to change the local accounts instead. I shouldn't
have to touch the IWAM account, correct?

Thanks for your help,
Nick

"Lee Derbyshire [MVP]" wrote:

Well, it's possible that there is a problem with the IUSR account. It might
help to reset the PW if you know how to.

"acoustix" <acoustix@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A4D37C0E-EF10-4E00-BDD4-CBD7F6BB9921@xxxxxxxxxxxxxxxx
Anon access is enabled. I wonder if I should reset the password on the
account and on exchweb.


"Lee Derbyshire [MVP]" wrote:

"acoustix" <acoustix@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9ACD3E00-B40F-42C0-89C8-0CFC03A5E54C@xxxxxxxxxxxxxxxx
Users in my company are having issues after logging in to OWA. If they
try
to open an attachment or click on a link they will get prompted to
enter
their credentials again. This happens regardless if they logged in
with
just
their username or if they used domain\username.

I have searched and read several KB articles, but none seem to fix my
issue.

Thanks,
Nick

Usually means you no longer have Anonymous Access enabled on your exchweb
directory in IIS Manager.

Lee.

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Outlook Web Access For PDA , OWA For WAP
www.leederbyshire.com
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