Re: New users creating get page cannot be displayed when accessing OWA

On Mar 24, 2:32 pm, Karl Mitschke <karlmitsc...@xxxxxxxxxxxxx> wrote:
Hello Rollinwest,





On Mar 24,1:19 pm, Rollinwest <RollinW...@xxxxxxxxx> wrote:

On Mar 24, 12:35 pm, Karl Mitschke <karlmitsc...@xxxxxxxxxxxxx>
wrote:

Hello Rollinwest,

On Mar 24, 10:08 am, Karl Mitschke <karlmitsc...@xxxxxxxxxxxxx>
wrote:

Hello Rollinwest,

Hello all,

I have just noticed that any newuserthat i createcannotaccessowa.
I get a pagecannotbe displayed. I am not sure that the problem
is.

I have checked theuserproperties andOWAaccessis enabled. I do not
see any events in the event viewer so i am confused.

Any help would be great!

Thanks,
Rollinwest!
Are you running Exchange 2007?

If so, are you using the old ADUC integrated tools (or any
Exchange 1000/2003 tools) to create the mailboxes?

If so, try this in the EMS:

Set-Mailbox -Identity <user> -ApplyMandatoryProperties

If you don't see the following, it means the mandatory properties
were not present. TryOWAagain :)

"WARNING: The command completed successfully but no settings of
'userfqdn'
have been modified." would indicate that the AD object already had
the mandatory
properties.
As an aside, and as far as I recall, these properties are:
msExchRecipientDisplayType: 1073741824
msExchRecipientTypeDetails:1
msExchVersion: 4535486012416
Hello there,

i am running exchange 2003. so with that said should i try the
other items in your email? Thanks!

Nope, the items in my email are specific to Exchange 2007 - Unless
you have prepared your schema for 2007 those AD attributes shouldn't
even exist.

Now that we have the Exchange version;

Can these usersaccessOWAinternally?

Have ausertry to connect to the server via the IP address instead of
the URL - does that work?

The "pagecannotbe displayed." page should have SOME information on
it?

Karl- Hide quoted text -

- Show quoted text -

Hi karl,

Thanks for your help to answer your questions

OWAis only used internally or through a VPN session.

Sorry the page error states the pagecannotbe found. Here is what's
listed below.

The pagecannotbe found
The page you are looking for might have been removed, had its name
changed, or is temporarily unavailable.
---------------------------------------------------------------------
------­-----
Please try the following:

Make sure that the Web site address displayed in the address bar of
your browser is spelled and formatted correctly.
If you reached this page by clicking a link, contact the Web site
administrator to alert them that the link is incorrectly formatted.
Click the Back button to try another link.
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)
---------------------------------------------------------------------
------­-----

Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a title search
for the words HTTP and 404.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and
search for topics titled Web Site Setup, Common Administrative Tasks,
and About Custom Error Messages.- Hide quoted text -
- Show quoted text -

Thank you for your help. i believe i have found the problem. However
hopefully you can explain how to completly resolve. The issue has to
do changing our email format. we had a recepient policy that you give
theuserfirstinitialastn...@xxxxxxx and firstname.lastn...@xxxxxx

We have set the policy to make firstname.lastname primary and removed
firstinitialastname.

So when I manually created the firstinitiallastname email address for
theuserit's working. how can that be corrected. I hope it makes
sense.

thanks!

Do you haveOWAsetup to use domain\username for the login?- Hide quoted text -

- Show quoted text -

Yes which i really dont like i wanted to use form bases authentication
but i am having a lot of problems with that. Do you know how i can
resolve?
.