Re: Records Management Question

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It's generally not necessary to restart anything for MRM policies to kick in.

--
Bharat Suneja
Microsoft Corporation
blog: exchangepedia.com/blog

This posting is provided "AS IS" with no warranties, and confers no
rights. Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
----------------------------




"John Hornbuckle" <JohnHornbuckle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:985050EE-EE4A-4757-A971-CD0B937DF699@xxxxxxxxxxxxxxxx
So I launch Outlook this morning, and voila -- I see that suddenly the MRM
policy has taken effect. I check another test account I had applied the
policy to, and the same was true for it.

What changed? Well, last night I made a configuration change to the server
that hosts Exchange and had to reboot it. Looking in the MRM log files, I see
that policy moved the Junk E-mail messages to Deleted Items just a few
minutes after the server came back up after the reboot.

I'm guessing that cycling one or more of the services is what kick-started
MRM. This should not be necessary, though--or if it is, it should be
documented somewhere.



"John Hornbuckle" wrote:

The mailbox definitely has the right policy applied. For one thing, I only
have one policy created. For another, when I click on the managed folder I
can read the descriptive text that I configured the policy to use when I
created it.

The policy is definitely configured to manage the Junk E-mail managed
default folder.

The Junk E-mail managed default folder definitely has Managed Content
Settings under it.

Looking at the properties of those settings, it definitely says 1 day for
the length of retention period. Retention period starts is definitely "When
item is moved to the folder." Action to take is definitely "Move to the
Deleted Items folder."

I'll try a second mailbox, and will change "retention period starts" to
"when delivered."

In the mean time, I've got a question posted to
microsoft.public.exchange.connectivity that has your name written all over
it...

;-)


"Bharat Suneja [MSFT]" wrote:

> - Does the mailbox have the right Managed Folder Mailbox Policy?
> - Does the policy have the desired Managed Content Setting?
> - Does this happen to more than one mailbox?
> - Can you try changing the Managed Content Settings to calculate form > when
> item was delivered? (shouldn't matter, but a good sanity check... )
> - At times some items may not expire if it cannot be determined when > these
> were moved to a folder.
>
> -- > Bharat Suneja
> Microsoft Corporation
> blog: exchangepedia.com/blog
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights. Please do not send email directly to this alias. This alias is > for
> newsgroup purposes only.
> ----------------------------
>
>
>
>
> "John Hornbuckle" <JohnHornbuckle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> message news:FAA49108-FCFF-4DF1-ADE4-8A1DB9E0CB5C@xxxxxxxxxxxxxxxx
> > Okay, I created a log file directory, configured MRM to use it, then > > ran:
> >
> > Set-MailboxServer -Identity exchange-core
> > -RetentionLogForManagedFoldersEnabled $true
> > Set-MailboxServer -Identity exchange-core
> > -JournalingLogForManagedFoldersEnabled $true
> > Set-MailboxServer -Identity
> > exchange-core -FolderLogForManagedFoldersEnabled
> > $true
> > Set-MailboxServer -Identity exchange-core
> > -SubjectLogForManagedFoldersEnabled $true
> > Start-ManagedFolderAssistant
> >
> > After an hour, I have one file in the log directory called
> > "Managed_Folder_Assistant[First Storage Group][Mailbox
> > Database]20080815-1."
> > That file contains the following:
> >
> > #Software: Microsoft Exchange Mailbox Server
> > #Version: 8.0.0.0
> > #Log-type: Managed Folder Assistant
> > #Date: 2008-08-15T16:24:39.710Z
> > #Fields:
> > Date-Time,Managed-Folder-Assistant-Action,Folder-Full-Path,Mailbox-Owner,Message-Subject,Message-Received-Date,Message-Sender,Message-Internet-Id,Message-Class,Retention-Action-Taken,Journaling-Destination-Address,
> > 2008-08-15T16:24:39.710Z,,,,,,,,,,,Starting to process mailbox: John
> > Hornbuckle:cc500f5f-581e-49ce-99c1-da43b4e50c79:/o=taylor county > > school
> > district/ou=first administrative > > group/cn=recipients/cn=john.hornbuckle
> >
> > And that's it. It doesn't look too useful to me, but maybe I'm > > overlooking
> > something.
> >
> >
> > "Bharat Suneja [MSFT]" wrote:
> >
> >> How to Configure Messaging Records Management Logging
> >> http://technet.microsoft.com/en-us/library/bb397218(EXCHG.80).aspx
> >>
> >> Exchange Server 2007: How many logs hath thee?
> >> http://exchangepedia.com/blog/2007/11/exchange-server-2007-how-many-logs-hath.html
> >>
> >> -- > >> Bharat Suneja
> >> Microsoft Corporation
> >> blog: exchangepedia.com/blog
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights. Please do not send email directly to this alias. This alias > >> is
> >> for
> >> newsgroup purposes only.
> >> ----------------------------
> >>
> >>
> >>
> >>
> >> "John Hornbuckle" <JohnHornbuckle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote > >> in
> >> message news:CADDBFD7-E1E9-4948-8D63-FFE1981E5585@xxxxxxxxxxxxxxxx
> >> > It's set to calculate the period from when the item is moved to > >> > the
> >> > folder.
> >> > In the case of my test message, the item delivery time is > >> > identical to
> >> > the
> >> > time they were placed in the folder (all of the messages in my > >> > Junk
> >> > E-mail
> >> > folder were automatically put there upon delivery).
> >> >
> >> > By my count, no messages have been deleted at all. I have 11 items > >> > that
> >> > were
> >> > all delivered on Wednesday that are still sitting there.
> >> >
> >> > I don't see where to enable logging for MRM. Is it done via the > >> > GUI, or
> >> > command shell?
> >> >
> >> >
> >> >
> >> > "Bharat Suneja [MSFT]" wrote:
> >> >
> >> >> - Is the associated Managed Content Setting for the folder set to
> >> >> calculate
> >> >> retention period from when item is delivered or when moved to the
> >> >> folder?
> >> >> - Were any items deleted at all?
> >> >> - Is MRM logging enabled?
> >> >>
> >> >> -- > >> >> Bharat Suneja
> >> >> Microsoft Corporation
> >> >> blog: exchangepedia.com/blog
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers > >> >> no
> >> >> rights. Please do not send email directly to this alias. This > >> >> alias is
> >> >> for
> >> >> newsgroup purposes only.
> >> >> ----------------------------
> >> >>
> >> >>
> >> >>
> >> >>
> >> >> "John Hornbuckle" <JohnHornbuckle@xxxxxxxxxxxxxxxxxxxxxxxxx> > >> >> wrote in
> >> >> message > >> >> news:603429AB-4834-413E-A620-33A19392FB5B@xxxxxxxxxxxxxxxx
> >> >> > On Wednesday afternoon, I stopped emptying my “Junk E-mail” > >> >> > folder
> >> >> > because
> >> >> > I
> >> >> > wanted to test a new Messaging Records Management policy (I’ve > >> >> > never
> >> >> > used
> >> >> > these before).
> >> >> >
> >> >> > On Thursday afternoon, I created a policy to delete items in > >> >> > the
> >> >> > Junk
> >> >> > E-mail
> >> >> > folder that are over 1 day old. I then applied that policy to > >> >> > my
> >> >> > mailbox,
> >> >> > and
> >> >> > scheduled the assistant to run nightly. Then for good measure, > >> >> > from
> >> >> > the
> >> >> > command shell I manually launched the assistant.
> >> >> >
> >> >> > I know the policy successfully applied because when I click on > >> >> > my
> >> >> > Junk
> >> >> > E-mail folder in Outlook, I can see the description that I put > >> >> > for
> >> >> > that
> >> >> > managed folder in Exchange.
> >> >> >
> >> >> > However, my junk is still there. I have messages sitting in > >> >> > there
> >> >> > from
> >> >> > Wednesday afternoon—definitely more than a day old.
> >> >> >
> >> >> > Any idea what gives? I’m not quite sure how to troubleshoot > >> >> > from
> >> >> > here.
> >> >> >
> >> >>
> >> >>
> >>
> >>
>
>

.

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