HELP!!! Priv corrupt - events 9297 and 467
- From: "SusanV" <s@xxxxx>
- Date: Thu, 12 Jun 2008 10:37:37 -0400
SBS2003 R2, SP1, Exchange is SP2 (version 6.5.7638.1)
After a series of power failures where the UPS was unable to recharge enough
to bring the server down gracefully after powering back up, I am getting
EventID 9297 and 467 (full errors pasted below) in the Application log every
few minutes. The store mounts OK but users keep getting Exchange is
unavailable every few minutes. Searching the web, I found very little on
these errors,.
I dismounted the private store, backed it up, and ran eseutil:
C:\Program Files\Exchsrvr\bin> eseutil /d
c:\progra~1\exchsrvr\mdbdata\priv1.edb
results:
Operation terminated with error -338 (JET_errBadParentPageLink, Database
corrupted) after 1308.32 seconds.
Then ran isinteg:
C:\Program Files\Exchsrvr\bin>isinteg -s lsgsbs -fix -verbose -l
C:\isinteg.pri -test alltests
Results:
.. . . . . SUMMARY . . . . .
Total number of tests : 21
Total number of warnings : 7
Total number of errors : 0
Total number of fixes : 1991
Total time : 0h:7m:33s
Reran isinteg, no errors warnings or fixes. Reran eseutil /g, says database
is still corrupt. The store will still mount, and mail is still accessible,
but I'm still getting the errors. Currently I have the store dismounted to
keep users out.
I thought to create a new store and move the mailboxes, but after creating a
new storage group, I cannot add a new mailbox store, error says "This
storage group already contains the maximum number of stores allowed" - I
assume this to be an SBS limitation?
So now what??? Any ideas before I pull out the plastic and call MS???
ANY help would be appreciated!!!
SusanV
App log data:
===================================
Event Type: Error
Event Source: ESE
Event Category: Database Corruption
Event ID: 467
Date: 6/12/2008
Time: 9:45:58 AM
User: N/A
Computer: LSGSBS
Description:
Information Store (1528) First Storage Group: Database C:\Program
Files\Exchsrvr\mdbdata\priv1.edb: Index FidDeleteTimeIndex of table IndexAge
is corrupted (0).
For more information, click http://www.microsoft.com/contentredirect.asp.
===================================
Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: Background Cleanup
Event ID: 9792
Date: 6/12/2008
Time: 9:45:59 AM
User: N/A
Computer: LSGSBS
Description:
Cleanup of the DeliveredTo table for database 'First Storage Group\Mailbox
Store (LSGSBS)' failed with error -1017. 4 entries were purged before the
failure was encountered.
For more information, click http://www.microsoft.com/contentredirect.asp.
===================================
.
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