Re: OWA 2007 to exchange 2003 office attachements

Hello,

Thank you for your post. My name is Robbin Meng, and it is my pleasure to
work with you on this issue!

Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:

When clients open Office documents (Excel, Power Point, Etc.) from OWA,
they are prompted for credentials. This issue only occurs to particular
users on Exchange server 2003 with Outlook 2003 installed.

If I have misunderstood your concerns please feel free to let me know.

Sorry for the trouble, but please allow me to confirm with you that:

1. Do you mean when Exchange 2003 users use their Windows XP SP2 client
which has installed Office 2007 to access the OWA located on the Exchange
2003 server, this issue will occur? And Exchange 2007 users use their
Windows XP SP2 client which has installed Office 2003 to access the OWA
located on the Exchange 2007 server, this issue will NOT occur?

2. Does this issue occur when using Outlook instead of OWA for the Exchange
2003 users?

3. After authenticating, and checking 'Remember the Password', then can you
open the same attachment without being prompted for credentials when next
time you click on it?

Please let me know the details, thanks!

Based on research and experience, this issue may occur sine we are
accessing OWA via http internally so there is no Cookie authentication
being used so basically your credentials are not following you. To resolve
this you would need to use SSL but this is not an option for you.


WORKAROUNDS:
==============
Use one of the following methods to work around this behavior:

o Type your user name and your password, click to select the Remember my
password check box, and then click OK and the information should be cached.

o Click Cancel every time that you receive the prompt for your user
credentials to open the file attachment. When you do this, the file
attachment opens as read-only.

o Save the file to the local hard drive, and then open the file from the
local hard drive.

o Enable Forms Based Authentication (FBA) as it stores the user's name and
password in a cookie instead of in the browser which is more secure.

Hope it helps.

I look forward to your reply. Also, if you have any questions or concerns,
please do not hesitate to let me know. I am happy to help. :-)

Thank you for your time and cooperation!


Best regards,
Robbin Meng(MSFT)

Microsoft CSS Online Newsgroup Support
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