Re: IIS6.0 - Error 500.13 Web server is busy

I am using 4gig of ram. Here is the latest. I went in on Friday and setup
everyone up using blackberry to pull email with a pop account setup. That
completely stopped and blackberry action on port 443. The only people left
using 443 is for OWA. The server ran fine for 5 days after. But this morning
IIS crashed again. In the IIS logges are exchweb connections but the log
files dropped in size drastically from 2.5g to 400k.

Scott
"Lee Derbyshire [MVP]" <email a@t leederbyshire d.0.t c.0.m> wrote in
message news:u7wZ1mlnIHA.5160@xxxxxxxxxxxxxxxxxxxxxxx
I think you are going to have to use Task Manager or Performance Monitor to
see if your server's memory is being excessively consumed over time.
Exchange will want to grab as much memory as possible, but it should not do
so to an extent that will cause excessive paging. How much physical memory
is in the server? I don't think you mentioned that yet.

"scott" <scott@xxxxxxxxxx> wrote in message
news:O3OBaI9mIHA.2268@xxxxxxxxxxxxxxxxxxxxxxx
this is the message I get after 24 hours
The page cannot be displayed

The request cannot be processed at this time. The amount of traffic
exceeds the Web site's configured capacity.



Please try the following:

Click the Refresh button, or try again later.

If this error persists, contact the Web site administrator to inform them
that this error continues to occur for this URL address.

HTTP Error 500.13 - Server error: Web server is too busy.
Internet Information Services (IIS)



Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a title search for
the words HTTP and 500.

Open IIS Help, which is accessible in IIS Manager (inetmgr), and search
for topics titled Monitoring and Tuning Web Application Performance,
Performance Monitoring and Scalability Tools, and About Custom Error
Messages.

Thanks

Scott

"scott" <scott@xxxxxxxxxx> wrote in message
news:%237ooRF9mIHA.2304@xxxxxxxxxxxxxxxxxxxxxxx
I have 10 blackberry then I have about 15 employees that stayed connected
to the OWA using internet explorer all day

Scott
"Lee Derbyshire [MVP]" <email a@t leederbyshire d.0.t c.0.m> wrote in
message news:efbpW87mIHA.5820@xxxxxxxxxxxxxxxxxxxxxxx
You should only set it to Unlimited Connections if you have lots of OWA
users (i.e. thousands), otherwise too many hardware resources will be
allocated to IIS, and not enough to Exchange. How many OWA users do
you have? Is it just the 10 Blackberry users that you mentioned
earlier?


"scott" <scott@xxxxxxxxxx> wrote in message
news:e1rRttwmIHA.4536@xxxxxxxxxxxxxxxxxxxxxxx
Sorry about that. I saying the server is not set to unlimited
connections. Should I check off unlimited connections. Also 98% of the
lof file is 443 communications to an outside ip addresses.

Thanks
Scott

"Lee Derbyshire [MVP]" <email a@t leederbyshire d.0.t c.0.m> wrote in
message news:ejkCfBvmIHA.5260@xxxxxxxxxxxxxxxxxxxxxxx
I'm sorry, I can't make out your last sentence :-) . Are you saying
that you already have it set to Unlimited Connections, or asking if
you should set it to Unlimited Connections? Either way, it depends
on how busy you think your server is. It just allows you to dedicate
more server resources to IIS.

Can you see lots of logged lines with /Exchange and /exchweb in that
log file?

"scott" <scott@xxxxxxxxxx> wrote in message
news:eQVNKxrmIHA.4536@xxxxxxxxxxxxxxxxxxxxxxx
Lee,
I looked in the log files for IIS. I saw the same type of access
over and over port 443 with different users and the times are just
30secs to 1 minute apart. That is the only thing I saw. Should I
look for something else. Also I checked that website you sent me
originally. THe instructiosn for performance tab, is that to set
unlimited conections. Is that what they are suggesting.

Thanks
Scott
"Lee Derbyshire [MVP]" <email a@t leederbyshire d.0.t c.0.m> wrote
in message news:eoG$XXmmIHA.536@xxxxxxxxxxxxxxxxxxxxxxx
The Page File is supposed to be about 1.5 times the physical RAM.
I like to set the max and min sizes the same, so that the server is
not constantly resizing it.

"scott" <scott@xxxxxxxxxx> wrote in message
news:%23Dp1JWlmIHA.5208@xxxxxxxxxxxxxxxxxxxxxxx
I do notice that the pagefile is getting really big. The C drive
does not have a pagefile due to the size of the c drive. The d
drive is where the file is located. Also if I set a limit on the
pagefile I get a virtual memory error. If I let the system manage
the pagefile. It gets really big as high as 12gb but after 24hrs
that is when the iis give the error.


"Lee Derbyshire [MVP]" <email a@t leederbyshire d.0.t c.0.m> wrote
in message news:uOgHhXimIHA.2304@xxxxxxxxxxxxxxxxxxxxxxx
Hard to say what's going on, but it sounds like the server is
developing a resource problem. Try doing an IISRESET and see if
it fixes the issue. If it doesn't, then do a reboot. Then, start
your Task Manager, and see if the server's memery is gradually
being consumed. If memory usage does indeed appear to rise
constantly, then see which process is using up memory at an ever
increasing rate.

"scott" <scott@xxxxxxxxxx> wrote in message
news:%23BFwd9emIHA.4744@xxxxxxxxxxxxxxxxxxxxxxx
Lee,
Here are some of the issues. I have a Windows 2003 smallbusiness
server with SP2 on it and Exchange 2003sp2 also. I ran all the
updates on the server. I have a c drive of 12 gigs of ram and 3
gigs of free space and an additional d drive with data. I have
AVG email scanner on the server. Also a sonic firewall for the
internet. I also have about 10 blackberry's that connect to the
server using OWA to get email. I scanned the server for
viruses,spyware and rootkits ALL Clean. This problem has been
going on for about a month now. The only way to clear it up is
restart the server, or restart IIS.

"Lee Derbyshire [MVP]" <email a@t leederbyshire d.0.t c.0.m>
wrote in message news:OxJoXbamIHA.4196@xxxxxxxxxxxxxxxxxxxxxxx
"Scott" <scott@xxxxxxxxxx> wrote in message
news:exfe1wYmIHA.1680@xxxxxxxxxxxxxxxxxxxxxxx
I am having an IIS problem with my server. My IIS server runs
for about 24 hours then comes up with the prompt error 500.13
Web server is busy. What should be next step for testing or
troubleshooting.

Thanks

Scott

scott@xxxxxxxxxx

See if any of this helps:
http://www.aspisfun.com/errors/serverbusy.html

Lee.

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Outlook Web Access for PDA, OWA For WAP:
www.leederbyshire.com
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