Re: Exchange 2007 export to PST crashes powershell

Hello Mike,

Thank you for your update.

I'm glad we find the resolution of this issue. I appreciate your time on
this issue.

Additional suggestion, I think you can access your mailbox thru Outlook
from another workstation without install Exchange Management tools, then
export emails to PST.

I'm glad to hear that things are working correctly for you now. Please do
not hesitate to post in SBS newsgroup if you need any assistance in the
future. I look forward to working with you again.

Thank you and have a nice day,

Sincerely,

Terence Liu,

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
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--------------------
| From: "Mike Koch" <gsmike@xxxxxxxxxxxxxx>
| References: <76880123-3BB5-4552-A8C7-69380DF41F63@xxxxxxxxxxxxx>
<7926D76F-8319-49C7-8A30-146CF0928B70@xxxxxxxxxxxxx>
<emMBOySlIHA.1768@xxxxxxxxxxxxxxxxxxxx>
<OXtpAOTlIHA.1368@xxxxxxxxxxxxxxxxxxxx>
<ypDsp6WlIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Exchange 2007 export to PST crashes powershell
| Date: Fri, 4 Apr 2008 10:05:38 -0500
| Lines: 167
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| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.exchange.admin:67052
| X-Tomcat-NG: microsoft.public.exchange.admin
|
| Thank you, Terence, that did the trick. I set the three McAfee services
to
| disabled, then rebooted, killed the shstat.exe process (could have done
that
| via msconfig, but this was just easier), stopped the SMS services my
company
| had installed, and then successfully exported the mailbox to PST.
|
| The whole process will be kind of annoying if I have to do it often,
since
| running without antivirus is not really an option these days. Maybe I'll
try
| creating a dedicated folder for the export files, and make an exception
for
| that folder in McAfee.
|
| Thanks,
| Mike
|
|
| "Terence Liu [MSFT]" <v-terliu@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:ypDsp6WlIHA.3756@xxxxxxxxxxxxxxxxxxxxxxxxx
| > Hello Mike,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand that you install Outlook
2007
| > and Exchange 2007 SP1 management tools on a XP sp2 client. The
PowerShell
| > will crash when you try to export email to PST in Outlook. If I have
| > misunderstood the problem, please don't hesitate to let me know.
| >
| > Based on my research, I suggest we try the following steps to see if we
| > can
| > resolve this issue:
| >
| > 1. The crash is mostly refer to some 3rd-party software on the XP
client.
| > Do you install any antivirus software on the XP client? If yes, please
try
| > to disable or uninstall it and then test this issue.
| >
| > 2. If the issue persists, I suggest you do clean boot on the XP client
to
| > test:
| >
| > To clean boot the problematic computer, please use the steps below:
| > a. Click Start, click Run, and then in the Open box, type "MSCONFIG"
| > (without the quotation marks). Click OK.
| >
| > b. In the System Configuration Utility (MSConfig) window, click to
select
| > the Selective Startup button.
| >
| > c. Click to clear the check mark from the "Load startup items" below
| > Selective Startup.
| >
| > d. Click the Services tab, click to check the "Hide All Microsoft
| > Services"
| > box, and remove all the check marks from the remained Non-Microsoft
| > Services.
| >
| > e. Click OK to close the MSConfig window. Click Yes when you are asked
to
| > restart your computer in order to enable the changes.
| >
| > f. After restarting, please check whether this issue will reoccur.
| >
| > g. If there are no more problems, please use the above steps to enable
| > services and startup items one by one in order to figure out the root
| > cause
| > of this issue.
| >
| > 3. If the issue persists after the above steps, I suggest you clean
| > install
| > a new XP client, join it to domain, install Outlook 2007 on it, then
| > install the Exchange 2007 SP1 management tools. Then, test this issue.
| >
| > Note: Please install the Outlook 2007 before install the Exchange
| > management tools.
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| > --------------------
| > | From: "Mike Koch" <gsmike@xxxxxxxxxxxxxx>
| > | References: <76880123-3BB5-4552-A8C7-69380DF41F63@xxxxxxxxxxxxx>
| > <7926D76F-8319-49C7-8A30-146CF0928B70@xxxxxxxxxxxxx>
| > <emMBOySlIHA.1768@xxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Exchange 2007 export to PST crashes powershell
| > | Date: Wed, 2 Apr 2008 21:36:13 -0500
| > | Lines: 177
| > | MIME-Version: 1.0
| > | Content-Type: multipart/alternative;
| > | boundary="----=_NextPart_000_000B_01C89509.94BBF790"
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| > | Message-ID: <OXtpAOTlIHA.1368@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.exchange.admin
| > | NNTP-Posting-Host: pool-71-123-210-48.dllstx.fios.verizon.net
| > 71.123.210.48
| > | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.exchange.admin:66770
| > | X-Tomcat-NG: microsoft.public.exchange.admin
| > |
| > | When I mentioned crash results, I was referring to the dialog box that
| > says (paraphrasing), "powershell has encountered a problem and must
| > close",
| > then asks if I want to send data to Microsoft. I clicked the button to
| > send
| > the data, but I don't know what it sent, nor do I have a copy of that
| > data,
| > unless it's in a temp file somewhere. I'd be glad to share if you can
tell
| > me where to look.
| > | As for the info in your blog, that would seem to work only if
powershell
| > remains open after the crash, but it doesn't, so I have no way to get
the
| > exception data.
| > | Thanks,
| > | Mike
| > | "Dave Goldman [MSFT]" <dgoldman@xxxxxxxxxxxxxxxx> wrote in message
| > news:emMBOySlIHA.1768@xxxxxxxxxxxxxxxxxxxxxxx
| > | Can you post the crash results here? There are also other data that
| > you
| > can collect and you can get that from my blog and post it here as well:
| >
http://blogs.msdn.com/dgoldman/archive/2007/09/27/how-to-get-debug-diagnosti
| > c-information-from-powershell-commands.aspx
| > | --
| > | This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | Dgoldman
| > | http://blogs.msdn.com/dgoldman
| > | Download OABInteg
| >
(http://gotdotnet.com/Community/UserSamples/Download.aspx?SampleGuid=A2338E7
| > 3-F521-4071-9B1D-AAF49C346ACD)
| > | "andy webb" <awebb@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:7926D76F-8319-49C7-8A30-146CF0928B70@xxxxxxxxxxxxxxxx
| > | I've also had this problem and didn't find a solution for it.
| > Frustrating.
| > | "Mike Koch" <gsmike@xxxxxxxxxxxxxx> wrote in message
| > | news:76880123-3BB5-4552-A8C7-69380DF41F63@xxxxxxxxxxxxxxxx
| > | > The subject pretty much says it all. On a Windows XP SP2
| > workstation, with
| > | > Outlook 2007 installed, and the Exchange 2007 SP1 management
| > tools.
| > Any
| > | > attempt to export a user's mailbox (via export-mailbox) to a PST
| > file
| > | > causes
| > | > powershell to crash. I've done it twice, and sent the crash
| > results
| > to MS
| > | > both times, but was hoping that maybe someone out here has
| > encountered
| > | > this
| > | > before. The EMS is running under alternate credentials, which is
| > both an
| > | > organization admin, domain admin, and even a local admin on the
| > | > workstation.
| > | > The event log shows nothing except for the "faulting
application"
| > message
| > | > from the crash, which isn't very helpful. Anyone have any
advice?
| > |
| >
|
|
|

.