RE: Users migrated to exchange 2007 not in GAL

Hello Customer,

Thank you for your update. I'm sorry for the delay response due to the
weekend.

Did the 3 steps unable to resolve this issue?

If the issue persists after the 3 steps, I think this problem may be a
little complex and our troubleshooting maybe time-consuming. So if you
would like to call CSS for assistance, I would be appreciate and think it
is a more effective ways. To obtain the phone numbers for specific
technology request please take a look at the web site listed below.

http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

However I will do my best to be of assistance if you still want to continue
here.

I suggest you create a new GAL on exchange 2007 to see if it help:

How to Create a Global Address List
http://technet.microsoft.com/en-us/library/bb232063(EXCHG.80).aspx

I hope that will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Users migrated to exchange 2007 not in GAL
| thread-index: AciRC8pzDYlTvteOS2Cvc9XQjCVtEQ==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?U0pNUA==?= <sjmp@xxxxxxxxxxxxxxxx>
| References: <E59C5F90-E5F1-4DF2-AEA2-21590D5A4827@xxxxxxxxxxxxx>
<Prh0tTMkIHA.7816@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Users migrated to exchange 2007 not in GAL
| Date: Fri, 28 Mar 2008 12:42:00 -0700
| Lines: 156
| Message-ID: <B076CF6A-9AFE-43E0-92C5-463023E800FA@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.exchange.admin
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.exchange.admin:66234
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.exchange.admin
|
| Terence do you have any other ideas?
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Customer,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand that you unable to see the
user
| > account in GAL after move the account from Exchange 2003 to 2007. If I
have
| > misunderstood the problem, please don't hesitate to let me know.
| >
| > Based on my research, I suggest we try the following steps to see if we
can
| > resolve this issue:
| >
| > Step 1: Check OAB settings on Mailbox Store and OAL generation Server
| > ====================
| >
| > 1). Start the Exchange Management Console.
| >
| > 2). Expand Server Configuration, highlight Mailbox
| >
| > 3). Open properties of the Mailbox database and switch to the "Client
| > Settings" tab
| >
| > 4). Make sure the "Default Offline Address List" is selected under
"Offline
| > Address Book"
| >
| > Meanwhile, let's check the Default OAL generation Server:
| >
| > 5). Navigate to the Default OAL, right click it and choose properties
| >
| > Please check the Generation Server under the General tab. If its
generation
| > server is the previous Exchange 2003 Server, let's try the following
steps
| > to change the generation Server.
| >
| > a. Highlight the Default OAL, in the action pane, click Move. The Move
| > Offline Address Book wizard appears.
| >
| > b. On the Move Offline Address Book page, click Browse to open the
Select
| > Mailbox Server dialog box.
| >
| > c. Select the Exchange 2007 Mailbox server to which we will move the
OAB
| > generation, and then click OK.
| >
| > d. Click Move to move the OAB generation process to the proper server.
| >
| > e. View the status of the move operation. The wizard will move the
| > generation of your OAB to the new server and copy the existing files
for
| > the OAB to the new server.
| >
| > f. On the Completion page, confirm whether the OAB generation process
was
| > moved successfully. A status of Completed indicates that the wizard
| > completed the task successfully. A status of Failed indicates that the
task
| > was not completed. If the task fails, review the summary for an
| > explanation, and then click Back to make any configuration changes.
| >
| > f. Click Finish to complete the Move Offline Address Book wizard.
| >
| > Please continue with step 2
| >
| > Step 2: Check distribution method
| > =============
| >
| > On the Exchange 2007 CAS server,
| >
| > a. Open Exchange Management Console
| > b. Expand Organization Configuration, highlight Mailbox
| > c. Switch to Offline Address Book, right click the Default OAL and
choose
| > Properties
| > d. Under the Address Lists tab, make sure at least one address list is
| > selected, or just choose "Include the Default Global Address List"
| > e. Under Distribution tab, check the option "Enable Web-based
| > distribution". Click Add button, choose the OAB virtual directory and
click
| > OK
| >
| > e. Then right the Default OAL and choose Update
| >
| > 3. This issue also may caused by the Public Folders were not replicated
to
| > the 2007 Server during the Migration.
| >
| > To Resolve the Problem we ran the following Powershell Command:
| > get-publicfolder "\non_ipm_subtree" -recurse -resultsize unlimited |
| > set-publicfolder -replicas "<public folder database name>"
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Users migrated to exchange 2007 not in GAL
| > | thread-index: AciQGtAHTSaiJwbUTgWUD0GJelP+XQ==
| > | X-WBNR-Posting-Host: 207.46.19.197
| > | From: =?Utf-8?B?U0pNUA==?= <sjmp@xxxxxxxxxxxxxxxx>
| > | Subject: Users migrated to exchange 2007 not in GAL
| > | Date: Thu, 27 Mar 2008 07:57:01 -0700
| > | Lines: 4
| > | Message-ID: <E59C5F90-E5F1-4DF2-AEA2-21590D5A4827@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.exchange.admin
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.exchange.admin:66051
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.exchange.admin
| > |
| > | I have moved some users over to Exchange 2007. Those users are no
longer
| > | listed in the GAL. I have the deFAULT address book pointing to the
| > exchange
| > | 2003 server so it does make sense. How do I included the exchange
2007
| > users
| > | to be listed in the exchange 2003 GAL
| > |
| >
| >
|

.