Re: Message bouncing between two servers

Hi James,

Basically she is a member of a group that is nested in one that sends to the
whole organisation. (ie. departmental universal group, nested within company
universal group).

She doesn't have any other email addresses or contacts within AD.

We don't send out global messages very often but we get this everytime we
send to the company universal group. I have removed her and re-added her to
the group but we still get the same message. I have also added her user
object to the company global group but still no joy. Unfortunately because
of the number of users that are in her departmental group and the company
group, we can't just test it, so we can only check it when we send a global
message to the group.

There is nothing wrong with her inbox as she receives all other types of
mail ok, both internal and external.

It's a bit of a strange one.

Thanks

Graham

"Jamestechman" wrote:

Does this happen only when sending to this particular group and not
other groups that she's a member of? Does this group also have other
nested groups that shes a member of? Does this user have any legacy e-
mail addresses that are uneeded or do you have any contact objects for
her that is mail enabled?



James Chong (MVP)
MCSE | M+, S+, MCTS, Security+
msexchangetips.blogspot.com


On Feb 14, 6:44 am, Graham <gra...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Hi,

We are using exchange/outlook 2003 sp2.

We are having a problem with one user who is the member of an internal
distribution group. When we send an email to this particular group we get
the following message:

The following recipient(s) could not be reached:

User Name on 14/02/2008 10:48
A configuration error in the e-mail system caused the message to
bounce between two servers or to be forwarded between two recipients.
Contact your administrator.
<Exchange Server.Domain.com #5.3.5>

This only happens to this one particular user when sending to the group. If
we send to her address directly she gets the messages ok.

I have searched the web for this and all the articles (including KB326304)
all refer to the SMTP connector/smart host problems, but we are not sending
to this particular user through smtp, she has a mailbox on the same server we
are sending from.

We do have an SMTP connector and Lotus Notes connector but the mails
shouldn't be going through these anyway.

Anyone got any ideas as to why this particular user will get this error ?
Everyone else in the same group is ok.

Thanks

Graham


.

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