Strange Exchange server 2003 on SBS 2003 behaviour
- From: Pavel Naplava <pavel.naplava@xxxxxxxxxx>
- Date: Tue, 06 Nov 2007 19:30:45 +0100
Hi,
in lastg 3 weeks we discover following strange behaviour of our SBS 2003 Standard server. What happens:
- server have started to freez after some time and we had to provide hard reset it
- in logs there were informations about NTFRs error, and the aarich drive errors
- we thought that the problem is connected with NTFRs error and provided all recommended steps found on Internet (stop service, change timeouts etc.) and also discovered broken information store databes so we repaired it with eseutil
- it seemed that everything is working well, opening outlook on server was fine, all files and service were accessible and working well
- but when the first user connected to the server and started outlook the server again started to freez and the behaviour was the same.
- we made some test and discovered that the information store database was again broken. So we disabled local caching (offline store of messages) on user client PC with outlook, deleted OST file and repaired information store database
- after restart of the server and new logon of the user we started outlook. It synchronized, we reenabled offline store and everything seems working well.
- today another user with similar client configuration came to the office, loggged on to the network, started outlook and the behaviour was the same. Server freezed and we had to restard. Information store database seems to be broken again.
My question - why it happpens? Where is the problem? Everything worked well and we do not know why it started to do this problems. Why the information store database is broken after starting synchronization between outlook and exchange server? If we repair database and start outlook on server, it works without problems any time. Any help?
Our configuration:
- SBS 2003 standard, SP2 for both server and ES, all hotfixes, emails downloaded to server by using POP3 connector
- windows XP, office 2003
Thank you for any help and recommendation.
Regards,
Pavel Naplava
.
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