Re: Active Sync Device Mail Fails Intermittently to One Address

If you have a Cisco PIX firewall make sure the Mailguard feature is
disabled.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"NW" <interest@xxxxxxxxxx> wrote in message
news:%235zrQtzCIHA.2268@xxxxxxxxxxxxxxxxxxxxxxx
Anyone else want to take a stab at this? I haven't seen a further reply
from Andy David.


"NW" <interest@xxxxxxxxxx> wrote in message
news:uAO7$5RBIHA.1356@xxxxxxxxxxxxxxxxxxxxxxx



"Andy David {MVP}" <adavid@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:f823g3t9h3qcfjogq4ddkoqgvoftukn66a@xxxxxxxxxx
On Mon, 1 Oct 2007 16:10:46 -0400, "NW" <interest@xxxxxxxxxx> wrote:

Exchange 2003, SP2, W2003 SP1 Standard, Motorola Q

A users mobile device email is not being recieved by his wife at her MSN
account, about every 4th time she will recieve one. His address is in
her
safe list. She recieves his mail fine from his workstation but there is
a
problem with his mobile device where mail isn't being sent to her
intermittently.

Message tracking shows the message submitted to the store, advanced
queueing, submission to categorizer, queued for routing, queued for
Remote
delivery, starting outbound transfer, then gives an error, "Message
transferred to ***************************************************...."

It actually says that?
***************************************************...."

Using a Cisco Pix Fierwall?



Andy, thanks for your reply, and yes, does display just a string of
asterisks--its quite a bit longer than displayed here, probably 256 of
them if I had to guess.

And yes, we are using a Cisco firewall, it is the 5505 ASA.

The problem doesn't seem to be occurring now, though if there's something
caused by the firewall then I have archived syslogs I can check.
Anything in particular I should look for?





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