Active Sync Device Mail Fails Intermittently to One Address



Exchange 2003, SP2, W2003 SP1 Standard, Motorola Q

A users mobile device email is not being recieved by his wife at her MSN
account, about every 4th time she will recieve one. His address is in her
safe list. She recieves his mail fine from his workstation but there is a
problem with his mobile device where mail isn't being sent to her
intermittently.

Message tracking shows the message submitted to the store, advanced
queueing, submission to categorizer, queued for routing, queued for Remote
delivery, starting outbound transfer, then gives an error, "Message
transferred to ***************************************************...."

I am recieving mail from his device on an outside web account and it is
working fine. Any ideas?

Thanks.



.



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