Re: PGP msg stuck in Routing Queue
- From: "Rich Matheisen [MVP]" <richnews@xxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 26 Sep 2007 21:06:49 -0400
Austin <Austin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
I examined WINROUTE for a good server and the one with the mail stuck. Both
have the same settings/status. All names resolve in AD.
I looked at DNS resolution (for physical NIC and Cluster Node address) for
good and bad servers - all resolving.
I also looked at the POP/IMAP/SMTP Virtual server settings, comparing to
good ones and no difference.
When the queue (local delivery or another server connection or other
connector) is in Retry state, the desctiption is "unable to open the message
for delivery". I have McAfee GroupShield and it doesn't seem to be cause of
hang. I'm running it in high diag state to hopefully capture it scanning msg.
AV could be the cause. It's always a good place to start. :-)
I'd set the MSExchange Transport categories to "Maximum" on the
server's Diagnostics Logging tab. I think you can exclude
Authentication, NDR, Routing, and Connection.
Some users can send mail thru - others' msgs get stuck. Could it be a
malformed msg??
At this point my answer would be a guess, just as your question was.
:-)
Calling MS PSS would probably result in a lot faster answer to this
problem.
--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
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