Re: Timout control with RPC/HTTP

Terence,

Thanks for your response. But it is a IDLE timeout period that I am looking to control. Sorry I was not clearer in my post.

The users can connect without a problem. But when they are idel the connection status will say - " last updated ...."

Where do I control the settings for outlook to reconnect to the server to see if the mailbox is in sync with the remote lcoal cache.

thanks,

This is not a connect timeout issue.
"Terence Liu [MSFT]" <v-terliu@xxxxxxxxxxxxxxxxxxxx> wrote in message news:TrcliMd%23HHA.5532@xxxxxxxxxxxxxxxxxxxxxxxxx
Hello Customer,

Thank you for posting here.

According to your description, I understand that you want to modify the RPC
over HTTP connection timeout value. If I have misunderstood the problem,
please don't hesitate to let me know.

Based on my research, when Outlook is using RPC over HTTP to connect to an
Exchange Server 2003 account, the default timeout is 45 seconds. If RPC
over HTTP takes longer than 45 seconds to connect, the connection is not
successful.

To resolve this behavior, you can add the ConnectTimeout , the
ConnectTimeoutLow , and the RFRTimeout DWORD values to the RPC registry
key. To do this, follow these steps.

Warning: Serious problems might occur if you modify the registry
incorrectly by using Registry Editor or by using another method. These
problems might require that you reinstall the operating system. Microsoft
cannot guarantee that these problems can be solved. Modify the registry at
your own risk.

Note: All the "connect timeout" registry values that are mentioned in the
following steps are expressed in milliseconds (ms).

1. Click Start, and then click Run.
2. In the Open box, type Regedit , and then click OK.
3. Expand the following registry key:

Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\RPC

Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC

4. Right-click RPC, point to New, and then click DWORD Value.
5. Type ConnectTimeout , and then press ENTER to name the new value.
6. Double-click ConnectTimeout.
7. In the Value data box, type 000493e0 , and the click OK.
8. Right-click RPC, point to New, and then click DWORD Value.
9. Type ConnectTimeoutLow , and then press ENTER to name the new value.
10. Double-click ConnectTimeoutLow.
11. In the Value data box, type 000493e0 , and the click OK.
12. Right-click RPC, point to New, and then click DWORD Value.
13. Type RFRTimeout , and then press ENTER to name the new value.
14. Double-click RFRTimeout.
15. In the Value data box, type 000493e0 , and the click OK.
16. Exit Registry Editor.

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

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--------------------
| From: "SJMP" <sjmp@xxxxxxxxxxxxxxxx>
| References: <O7iyYZS#HHA.5164@xxxxxxxxxxxxxxxxxxxx>
| In-Reply-To: <O7iyYZS#HHA.5164@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Timout control with RPC/HTTP
| Date: Mon, 17 Sep 2007 14:57:17 -0400
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| X-Tomcat-NG: microsoft.public.exchange.admin
|
| I am looking for a setting to control the timeout period. I have users
that
| are authenticating and connecting successfully but then get disconnected
at
| some point, while outlook remains open and their internet connection is
up.
|
| I wanted to know if there is a setting somewhere that controls the
timeout /
| connect period for RPC/HTTP outlook to exchange connections.
|
| "SJMP" <sjmp@xxxxxxxxxxxxxxxx> wrote in message
| news:O7iyYZS%23HHA.5164@xxxxxxxxxxxxxxxxxxxxxxx
| > Exchange 2003 sp2 - can I control the timeout period in RPC/HTTP
| > connections via outlook back to the exchange server. I did make the nec
| > reg dwords for OWA timeout. Just wondering if there is a away to
control
| > this on the RPC/HTTP connection.
| >
| > Thanks,
|
|


.

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