Re: Direct Push - Connects & Syncs, but Inbox remains empty
- From: "Nick B." <Nick.Barnwell@xxxxxxxxx>
- Date: Tue, 28 Aug 2007 16:47:26 -0700
On Aug 28, 7:03 pm, "Nick B." <Nick.Barnw...@xxxxxxxxx> wrote:
Note: This is just a Copy and Paste of a thread fromhttp://forum.xda-developers.com/showthread.php?t=323643. We've tried
comparing our servers, and everything in IIS is configured relatively
the same barring SSL on his. We've tried several knowledge base
articles, including rebuilding the vdirs, disabling the AV, and the
other standard things you try. If anyone could offer some new ideas or
insight, it would be greatly appreciated.
I've searched and searched, but I can't seem to find anyone with this
problem.
Basically, I'm trying to get my new Treo 750 to sync over wireless
with my Exchange server. I run the Exchange server from my own house,
on it's own domain. I've upgraded the Treo 750 to WM6. I previously
did not try wireless sync on WM5. My Exchange server is 2003 SP2.
At first, I tried connecting via SSL only to get a message about the
certificate not being valid. After fighting and fighting with trying
to get the cert on the phone, I finally gave up and disabled SSL on
the device in an attempt to connect.... via any means possible.
What I first thought was success has turned into another problem. I
know I'm communicating with the server, as the policy from the domain
controller made me set a device password. It was at that point that I
knew I was getting somewhere. Now, when I hit "sync", I see it
checking for changes. At the bottom of the screen, it'll run through
each step: Contacts, Calendar, Email and Tasks.
Let me see if I can describe this..... It'll briefly pause at say...
0/80 for my Inbox, then count (very quickly, in large increments) till
it hits the 80 and move on to the next item in the synchronization
list. This cycle restarts after 5-10 seconds.
When I go to look in my Inbox, it's empty. The only thing I see is at
the bottom: "Outlook E-mail 0 Items". Same with Contacts, Calendar,
etc...
Now here's the kicker. If I send myself a test email from an outside
account... say, Gmail, the sync app will then show "Email 0/81", then
tick up to 81 and move on to the next item. However, nothing is
downloaded. I can pull up a list of all the personalized folders I've
created for my mailstore, and they're all there. I can "subscribe" to
them, yet they remain empty as well.
I'm completely at a loss. I don't know what else to do at this point,
and it's proving to be a difficult thing to search for. Any advice you
can give would be very much appreciated....
As I said, this sync thing is happening pretty much non-stop. It'll
rotate through the 4 steps (email, contacts, calendar, Tasks), wait a
few seconds, then start it all over.
I've noticed that no other net apps work while this is happening. I
actually have to go into ActiveSync and hit stop. After that, net
applications (IM, PIE, Opera, etc...) work just fine.
Please disregard this message, the problem was fixed by an uninstall
of the AV software, and a subsequent reboot of the server.
.
- References:
- Direct Push - Connects & Syncs, but Inbox remains empty
- From: Nick B.
- Direct Push - Connects & Syncs, but Inbox remains empty
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