Re: calendar inconsistencies company wide



I haven't done an offline defrag of the new mail stores. Would that make a
difference?



"Ed Crowley [MVP]" wrote:

Inline below.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"todd5574" <todd5574@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8A581451-B8C3-43C1-B3E8-03CF7193BB4A@xxxxxxxxxxxxxxxx
Hi,
I recently upgraded my Exchange organization from several servers running
Exchange 2000 to an Exchange 2003 SP2 Cluster with an Exchange 2003
front-end
server which handles OWA, pop, and IMAP. Most of my Outlook clients are
Outlook XP (2002). I am in the process of upgrading everyone to Outlook
2007. Currently I have about 50 out of 300 users on Outlook 2007. The
exchange servers are located in California, but we have offices throughout
the U.S., Asia, Japan, Europe, etc.

The issue I am having is with meeting requests and outlook calendars in
general. The problem is very inconsistent and happens mainly to people
who
are delegates of others calendars. Here is a list of things that happen:

1. free/busy status is sometimes greyed out for some people. this makes it
difficult to book meetings when you can't see others availability.
--- I tried 'outlook /cleanfreebusy' and verified the schedule/free busy
public folders have all been replicated.

Make sure that there are replicas of all free/busy system public folders on
all public folder servers.

2. meetings that get updated stay on the calendar, but also show up on the
calendar at the newly updated time. this causes confusion since the same
meeting shows up twice at different times

This problem indicates to me that you've moved users in a nonstandard way,
such as using Exmerge, which would break the linkage between the
appointments in different mailboxes. If I am correct, the upside of this
problem is that it should go away as calendar items from migrated mailboxes
age out.

3. Time Zone issues. When a meeting is booked in California at 1pm and
someone from New York is an invitee it doesn't always show up at the
proper
time on the New York persons calendar. Sometimes it will be an hour off,
sometimes 4 or 5 hours off.
----I verified with the people having the issue that their time zone was
set
correctly on their workstations.

This is always--and I mean always--caused by an incorrect setting in the
system time, time zone or DST checkbox on a client machine or server.

4. Making changes to an existing meeting. When a delegate removes someone
from an existing meeting and the meeting update is sent out, the entire
meeting often gets canceled.

I suspect user error or the same cause as #2.

5. When adding someone to an existing meeting, then sending out the update
and choosing to 'only send to added or deleted attendees' the update is
sent
out to everyone in the meeting.

I suspect that this might be related to #2 as well.

Please note that this does not happen all the time and it mostly happens
when the admins are updating others calendars. This also happens on
previous
meetings that were booked when we had Exchange 2000. Unfortunately in my
case this is happening to the CEO, CFO, COO, and their assistants.

I have sent out at least 50 meeting requests, updates, changes in the past
couple of days and I cannot duplicate what the admins are seeing.
However,
it continues to happen to them.

Of course they all want a quick fix, but I am out of ideas. Any
suggestions
would be greatly appreciated.


You might also benefit by posting this to an Outlook newsgroup.



.



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