Exchange and/or GFI problem

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Hello,

I am currently having a problem with emails which have attachments
(usually but not always PDFs) getting stuck in users outboxes in
outlook 2003. When the user tried to send the email it just sits in
the outbox until the user goes into the outbox, opens the message and
clicks on send. The message will then sucessfully send. Not all
attachments get stuck, just some!

I think the problem may be with GFI MailSecurity which is installed on
the exchange 2003 server. However, I have been in contact with GFI
support who haven't given any help to fix the problem.

We are getting the following errors in the event log on the exchange
server:

Source: MSExchangeIS

Event Id: 9567

Unexpected error 0x8004010f occurred in "EcVirusScanOneMessage".


I have tried the 'isinteg' command which fixes problems in the
exchange databases but it reported no errors.I have also reinstalled
GFI Mail Security (making sure to add it to DEP in win 2003) and have
tried things like disabling the VSAPI scanning.

What else can I check? Has anyone else had similar problems?

thanks for any help,
Dave

.

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