Problems with Intelligent Message Filtering

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I've had a strange problem come up on my exchange 2003 server. I recently
deleted an email account because they were no longer part of the
organization. I went into the properties page of the new user and to the
email addresses tab and added an additional smtp address. Problem is, when I
send an email to the primary smtp address from the outside of the network,
the email goes through fine. I also have sent an email to the secondary stmp
address from outside the network and it rejects it with a 5.7.1 message that
says that the user does not have permission to send mail to the account. I
tried switching the secondary address and putting it as the primary address
and I still had the problem. I turned on message tracking and did some
further troubleshooting and found out that when I would send mail to that
secondary address it was the intelligent message filtering (which I do have
enabled) that keeps rejecting the message. I turned IMF off and the message
went through fine. Why is is it that IMF rejects messages sent to the
secondary address but it will allow message going to the primary address to
go through fine without any problems. Here is an example of what I am
talking about:



lhenagan@xxxxxxxxxxxx - primary address

mayor@xxxxxxxxxxxx - secondary smtp address added to email address tab in
user properties

All messages going to lhenagan@xxxxxxxxxxxx get through fine whereas
mayor@xxxxxxxxxxxx will reject all messages. The only messages that
mayor@xxxxxxxxxxxx will accept are from within the network domain.

The old user was completely deleted from active directory so there shouldn't
be any conflict. I also thought it could be some lingering object in AD so I
did an exhaustive search and found nothing. IMF should apply rules equally
to all email addresses and users throughout the domain. All settings for it
are default and I didn't add any exceptions or anything that would cause this
particular address not to receive mail.



If someone can help me figure out this problem it sure would be appreciated!



Thanks


.



Relevant Pages

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