Re: Exchange Server Hangs OR REBOOTS

I would look at the Adaptec Storage manager if you are using it and inspect every disk that could have possibly generated a log entry about any Bad SCSI statuses. You should see a SCSI status similar to this output below:

Bad SCSI status - Check condition
28 00 02 D3 31 00 00 00 80 00 00 00

NOTE: If the first byte is the SCSI Status (0x28), then this indicates that the drive's Queue was full and it could not accept anymore I/O requests from the controller.

and

Request Sense
70 00 06 00 00 00 00 28 00 00 00 00 29 02 00 00 00 00
Unit Attention

NOTE: The 12th & 13th positions indicate the important response from the device - in this case 29 02 indicates "SCSI Bus Reset Occurred".

Do you have any drives that have orange or red lights on them as this would indicate a problem with that drive in your array? You might be able to look at this: http://www.moojit.net/Networking/downloads.shtml. I have never used this utility but you can give it a whirl.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Dgoldman
http://blogs.msdn.com/dgoldman
"matthew_h" <matthewh@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:0B8BA7FA-2436-4CD9-AA38-1E8E3BC6C339@xxxxxxxxxxxxxxxx
Regarding the \Device\Scsi\dpti2o1 message, does the 1 at the end of dpti2o1
relate to hard drive 1 in my array?

"matthew_h" wrote:

> I have a Windows 2003 Exchange server that is often locking up and/or
> rebooting itself. There is a SCSI RAID 1 & 5 array. All updated with current
> drivers. In the Event Viewer System log, I routinely see the following
> errors. These are the only errors in the log...
>
> Source: dpti2o
> Category: None
> Event_ID: 9
> Description: The device, \Device\Scsi\dpti2o1, did not respond within the
> timeout period.
>
> Shortly thereafter, I see this error...
>
> Source: dpti2o
> Category: None
> Event_ID: 11
> Description: The driver detected a controller error on \Device\Scsi\dpti2o1.
>
> How do I determine which device is \Device\Scsi\dpti2o1 ?
>
> What can I do to further isolate the problem?
>
> Would this dpti2o error cause the system to hang and/or reboot?
>
> Any ideas or suggestions??? Thanks in advance...

Relevant Pages

  • Re: Exchange Server Hangs OR REBOOTS
    ... If your server is locking up and you are getting a black screen and even the ... Below are the dpti2o errors which have no typical 0x00...... ... Both of these error codes point to the SCSI system. ... Exchange Program Files and DB are on the D: drive raid array. ...
    (microsoft.public.exchange.admin)
  • Re: Exchange Server Hangs OR REBOOTS
    ... If your server is locking up and you are getting a black screen and even the ... Below are the dpti2o errors which have no typical 0x00...... ... Both of these error codes point to the SCSI system. ... Exchange Program Files and DB are on the D: drive raid array. ...
    (microsoft.public.exchange.admin)
  • Re: Exchange Server Hangs OR REBOOTS
    ... Here are some error codes that I have received after the manual power off/on ... Below are the dpti2o errors which have no typical 0x00...... ... Both of these error codes point to the SCSI system. ... Exchange Program Files and DB are on the D: drive raid array. ...
    (microsoft.public.exchange.admin)
  • Re: Exchange Server Hangs OR REBOOTS
    ... I would say that you have either some bad hardware or a bad driver. ... a problem with their SCSI card. ... Exchange Program Files and DB are on the D: drive raid array. ... messages other than the dpti2o. ...
    (microsoft.public.exchange.admin)
  • Re: Troubleshooting Adaptec 2010s RAID Controller
    ... Can you tell us what the log entry for each drive is? ... Bad SCSI status may ... correspond to a check condition with sense key information. ... please provide the hex data for the returned scsi status. ...
    (comp.periphs.scsi)