Re: User cannot send outgoing mail.
- From: Matt L. <MattL@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 17 Nov 2006 11:31:02 -0800
We recently stopped smarthosting and this fixed the issue, so whatever the
problem was, it must have been in the configuration on the smarthosting
server (although they kept blaming my exchange server). Thanks for all the
help.
Matt
"Ed Crowley [MVP]" wrote:
Using NSLOOKUP on your Exchange server can you resolve Internet MX records?.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"
"Matt L." <MattL@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CF16F16F-454D-4204-B9E2-5D1F1CC5EDA2@xxxxxxxxxxxxxxxx
I still believe it's either on my server or on our smart host server
because
my new users cannot send mail to any external e-mail address.
"Ed Crowley [MVP]" wrote:
I suspect that the recipient has munged MX records, perhaps with one
pointing to an old SMTP backup server that's no longer supports his
domain.
But without knowing the domain and the address you're sending to, there's
no
way to tell.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"
"Matt L." <MattL@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C84A2BFE-A3C2-4A8B-AE5B-E200767A74E4@xxxxxxxxxxxxxxxx
This happens when trying to send mail to other domains, internal mail
works
fine.
The full NDR is:
The message cannot be delivered due to a configuration error on the
server.
Please contact your administrator. <server.domain.com #5.3.0 smtp;530
5.3.0
<user@xxxxxxxxxx>...user does not exist>
I have contacted my ISP and they are checking into the situation, but
there
initial thoughts were that there is no user list required. When we
first
started smart hosting, I didn't send them any sort of user list...
Thanks
"Oliver Moazzezi" wrote:
If you're using a smarthost like MessageLabs you will get this type of
error.
You need to ensure you add your users to ClientNet so MessageLabs (if
say,
they were your SmartHost)
Sounds like you have to have a list of preffered senders for this new
smarthost also.
Oliver
"Matt L." <MattL@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E26BF676-4973-487C-BF88-ED9546E7071E@xxxxxxxxxxxxxxxx
I have two users that cannot send outgoing mail through an exchange
server
2003. When they try to send mail they get a NDR that states "the
user
does
not exist". Recently, we started smart hosting through our ISP's
server, and both of the SMTP mail addresses in question were added
after
this
switch. This makes me think that there is some connection, but i
can
find
nothing anywhere about this issue. Thanks.
- References:
- Re: User cannot send outgoing mail.
- From: Oliver Moazzezi
- Re: User cannot send outgoing mail.
- From: Ed Crowley [MVP]
- Re: User cannot send outgoing mail.
- From: Matt L.
- Re: User cannot send outgoing mail.
- From: Ed Crowley [MVP]
- Re: User cannot send outgoing mail.
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