Re: Urgent!! Exchange Server 2000 cannot received emails....

what is the full, exact text of the NDR you receive at yahoo or hotmail
when trying to email your mailbox? what is your actual email domain?

--
Susan Conkey [MVP]



"wingwing939" <wingwing939@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:644CD11F-BBC1-428E-AE1C-F83792CC9CCB@xxxxxxxxxxxxxxxx
Dear all,

I have a critical problem right now about Exchange 2000, hope i can get
some
hints here!!

My company is currently running a w2K server SP4 + Exhcange 2000 SP3(with
GFI Fax Maker & Trend micro Scan mail installed), it was working fine
until
yesterday evening!! Users told me that they can send but cannot receive
email.

I at once go to check it. I tried to send an email from my hotmail & yahoo
mail account to my email account on that Exchange 2000 server, really, i
cannot recived it! however, when i use OWA & outlook 2000 to send a
testing
email to my hotmail & yahoo mail account, I success! I can received the
email
in my hotmail and yahoo mail.

I then use my email account to send a testing email to another account on
the same Exchange 2000 and vice vera...the result= no problem!

So, now the problem is the Exchange server can recived email from it's
own,
but not from other email server.

I then follows the following steps try to tackle the problems:

1. Run Microsoft Update to installed the lastest updates for windows &
exchange 2000;
2. Shun down and restart the machine several times, comfirmed all services
are started;
3. All email accounts can logon to their mail box no matter by outlook or
OWA, no any errors, can send but still cannot recived email;
4. Open IIS, all IMAP4, POP3, SMTP running, no services stopped;
5. Open Exchange System Manager, all items seems working fine, without any
"?" or "X" symbols;
6. check event viewer; no any special event happened, only have even ID
1033
in applicaiotn log and even ID 36871 in system log


even ID1033 exists for a few months and the server was still running well
for few months, so i think it may not be the cause of the even.

But ID36871 is new in my server, however, when i search ID36871 on
microsft
website, it said that the even should be fixed after i have installed the
latest updates.....

But the situation is the same, after i have installed the latest
updates...

Can any experts here give me some hints about the issue?!

thanks very much!!!



.

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