Re: Can't Email to Moved Domain


I am typing the complete email address user@xxxxxxxxxxxxxxx in Outlook.
I've also used Telnet to port 25 and used the
Mail From: Me@xxxxxxxxxxxx
RCPT TO: user@xxxxxxxxxxxxxxx
DATA:

And that mail doesn't get delivered.

"Susan" wrote:

btw, how are you sending email to these people? is it possible you are
using bad/obsolete cached entries? when you type in the address, is it
resolving to an obsolete mailbox that used to be on your system?

--
Susan Conkey [MVP]



"Susan" <sconkey@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23NzV6%23R%23GHA.4356@xxxxxxxxxxxxxxxxxxxxxxx
and you've checked all DNS entries in your environment? anything specific
regarding DNS on the Exchange server itself...?

--
Susan Conkey [MVP]



"RobPrindle" <RobPrindle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5AB028E7-41E5-4F0C-9A94-9CAB53365157@xxxxxxxxxxxxxxxx
Susan,

That is my though too, but I expanded every menu in Exchange Manger and
looked at every setting I could thing of. I also ran a full search of
the
registry and there is not one mention of the moved domain left. Where
else
can I look?

And what do you make of the SMTP engine adding the @movedomain.com
automatically when I connect to it via Telnet? What tells the SMTP
engine
what the default domain is?

Rob

"Susan" wrote:

I'm thinking there must still be something in your Exchange
configuration
referring to that email domain as being internal...

--
Susan Conkey [MVP]



"RobPrindle" <RobPrindle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:BFA39D4C-6B3F-457F-AB45-FA89288F7E09@xxxxxxxxxxxxxxxx
Susan,

The changes were made two weeks ago today.

I did specify an IP address to send to the domain in the test SMTP
connector, but again, when I looked at the log, there was never an
entry
for
queued for remote delivery the way there was for every other external
email.

Rob

"Susan" wrote:

when did all these changes take place? when you configured the smtp
connector, did you specify the IP address to send to for this domain?

--
Susan Conkey [MVP]



"RobPrindle" <RobPrindle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EEDC2C4F-87D9-4B91-9750-E34D6023CFEE@xxxxxxxxxxxxxxxx
Susan,

Yes. There is no gateway server, and I'm only using the built in
SMTP -
there is no custom SMTP connector - though I did temporarily set
one up
to
try to debug this problem. I set the test connector for the moved
company's
namespace - no effect.

Also, using NSLookup the moved domain's mail exchanger resolves
correctly
no
matter what DNS server I query.

Also, when I look at the log, the file is never queued for remote
delivery.

Rob

"Susan" wrote:

does your Internet email go straight out from the Exchange server
using
DNS?

--
Susan Conkey [MVP]



"RobPrindle" <RobPrindle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:5B541A6E-ACD1-4B17-9D5D-834F9E7C480B@xxxxxxxxxxxxxxxx
We had a sister company operating within our WAN. We hosted
their
mail
on
our single Exch 2003 server. This company was sold and moved off
of
our
servers. We removed all of their information from our Exchange
server.

I have deleted all of their mailboxes, AD user accounts, any
reference
to
their domain in the recipient policies, and any entries in our
dns
system
for
their domain name.

Still, when we try to send messages to these people at their new
location
we
get an NDR that says "The e-mail account does not exist at the
organization
this message was sent to. Check the e-mail address, or contact
the
recipient
directly to find out the correct address." This messages looks
to be
coming
from our mail server.

They are still using the same domain name they used at our
company
for
their
e-mail. I thinking that somewhere in Exchange it is still trying
to
send
them
through itself.

From the exchange server I can do an nslookup on their domain
and it
resolves to their new mx records.

If I start a telnet to the SMTP server and try to email to that
moved
company, it does not deliver.

And it gets more curious. If I start a telnet and in the MAIL
FROM
field
leave our my domain name it automatically fills in the domain
name
of
the
moved company. So, if my company is mycompany.com and theirs is
movedcompany.com, if I type MAIL FROM: Rob the SMTP engine
replies
back
Mail from rob@xxxxxxxxxxxxxxxxx

Any suggestions would be appreciated.


Rob
















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