Re: mailbox disabled

In news:5C8C8A7B-89A3-4C25-826B-055125AFF4B2@xxxxxxxxxxxxx,
Doug <Doug@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Windows 2003 Small Business Server Service Pack 1
Exchange 2003 Service Pack 2
All updates, patches, etc are up-to-date.

When sending email within the network, everything is fine. When
sending from the outside to several of the accounts inside (not all)
the following message is received-

Your message did not reach some or all of the intended recipients.
Subject: test
Sent: 10/4/2006 8:29 AM
The following recipient(s) cannot be reached:
mbennington@xxxxxxxxxx on 10/4/2006 8:30 AM
The message reached the recipient's e-mail system, but
delivery was refused. Attempt to resend the message. If it still
fails, contact your system administrator.
<mydomain.com #5.2.1 smtp;550 5.2.1
<mbennington@xxxxxxxxxx>... Mailbox disabled for this recipient>

User and e-mail accounts appear to be setup correctly - we have over
50 servers configured as this one with no problems. The mailboxes
are not disabled - internal e-mail works fine. There are currently
only 4 users on this box. Two accounts are working and two are
exibiting this behaviour. The original 2 that are now working had
this identical problem when first setup but we changed the email
addresses from the default firstinitiallastname@xxxxxxxxxx to
firstname@xxxxxxxxxx and they started working correctly although you
will still receive the error if you try to send to the original
address (which still exists on their user account). We tried this
with these two additional accounts and it didn't help.

I originally posted to the newsgroups with the first two users on this
system about 6 month ago (not sure which group - SBS or Exchange) and
after several replies it we could not find the cause and it was
recommended that the server be re-installed. The customer did not
want to do that and since the alternate addresses were working
nothing was done. Now that the company is growing and additional
people are being added, we need a resolution.

Any ideas?

Thanks,
Doug

Silly question, maybe, but the example address in the NDR is
somebody@xxxxxxxxxx - and in your description below that, you've got
somebody@xxxxxxxxxxx Do you use both domain.com and domain.net, and, if so,
are both of those domains set up in your recipient policy, with the
appropriate addresses set on each user's mailbox?



.

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