Re: mailbox disabled

In news:6761E427-BE46-401C-8D8E-B79F562AAE54@xxxxxxxxxxxxx,
Doug <Doug@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Not a silly question at all-

This error message was from my server(domain.com) stating that it had
been told the mailbox was disabled on the recipient
server(domain.net). Hope this clarifies my original post.

Actually, that doesn't really clarify it, alas. I wasn't referring to
mydomain.com - just that you mention domain.com & domain.net in the
*recipient* bits here. Let's start over.

What is in the recipient policy in Exchange on the SBS box in questoin?
And, what e-mail addresses are defined in this recipient's mailbox
properties?




"Lanwench [MVP - Exchange]" wrote:

In news:5C8C8A7B-89A3-4C25-826B-055125AFF4B2@xxxxxxxxxxxxx,
Doug <Doug@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Windows 2003 Small Business Server Service Pack 1
Exchange 2003 Service Pack 2
All updates, patches, etc are up-to-date.

When sending email within the network, everything is fine. When
sending from the outside to several of the accounts inside (not all)
the following message is received-

Your message did not reach some or all of the intended recipients.
Subject: test
Sent: 10/4/2006 8:29 AM
The following recipient(s) cannot be reached:
mbennington@xxxxxxxxxx on 10/4/2006 8:30 AM
The message reached the recipient's e-mail system, but
delivery was refused. Attempt to resend the message. If it still
fails, contact your system administrator.
<mydomain.com #5.2.1 smtp;550 5.2.1
<mbennington@xxxxxxxxxx>... Mailbox disabled for this recipient>

User and e-mail accounts appear to be setup correctly - we have over
50 servers configured as this one with no problems. The mailboxes
are not disabled - internal e-mail works fine. There are currently
only 4 users on this box. Two accounts are working and two are
exibiting this behaviour. The original 2 that are now working had
this identical problem when first setup but we changed the email
addresses from the default firstinitiallastname@xxxxxxxxxx to
firstname@xxxxxxxxxx and they started working correctly although you
will still receive the error if you try to send to the original
address (which still exists on their user account). We tried this
with these two additional accounts and it didn't help.

I originally posted to the newsgroups with the first two users on
this system about 6 month ago (not sure which group - SBS or
Exchange) and after several replies it we could not find the cause
and it was recommended that the server be re-installed. The
customer did not want to do that and since the alternate addresses
were working nothing was done. Now that the company is growing and
additional people are being added, we need a resolution.

Any ideas?

Thanks,
Doug

Silly question, maybe, but the example address in the NDR is
somebody@xxxxxxxxxx - and in your description below that, you've got
somebody@xxxxxxxxxxx Do you use both domain.com and domain.net, and,
if so, are both of those domains set up in your recipient policy,
with the appropriate addresses set on each user's mailbox?



.

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