Re: Burn to Death
- From: "John Finger" <JohnFinger>
- Date: Wed, 20 Sep 2006 22:29:54 +0100
First - thanks for link Susan.
Yes I agree that calling to PSS is the right thing to do, and of course we
already had in other recent occasions help from them, they were always very
nice and helpful.
But the problem is that we're being victims of constant sabotage attacks.
These problems started to happen due recent hard company policy changes. You
have no idea of what we have been against too in these couple of months.
Most of the times the problems had to be solved with MS Support calls, and
they always help us with efficiency and professionalism, just to have an
idea, we already had broken forests provoked by our own IT personal.
You see, at this moment what is happening is that nobody trusts no-one, and
the PSS call is being denied because of that (that's what I think).
Of course, after the recent issues I took some severe IT Politics in my
Forests responsibility, the IT Servers department is reserved to me and my
other Friend-College administrator (we are technically responsible for these
forests and I fully trust him). The servers were moved to new and better
security rooms and with better protection, code access etc. Last night the
building that burned everything was gone except the IT department where the
servers were, because the Walls had strong protection but unfortunately that
wasn't enough to stop the heat from consuming servers hardware CDs DVDs,
tapes, etc. Although things didn't burned, the plastics they twisted like a
bracelet.
They are mad (the Bosses) because they recently made a huge investment in
security and new servers. And nothing is working as planned.
At this moment my priority is to solve the case, then after that I am going
to ask a meeting, and clarify these aspects, I don't want to be responsible
for other's actions, and I'm starting to get very annoyed it this situation,
if they don't trust me just fire me.
Of course I'm also trying to stay cool, and I comprehend the complicated
situation, and their side.
For now I just want to resolve the situation.
I'm counting with the best help that I can get.
For the people that already had this situation or have any experience
helping on the resolution I really appreciate any help, for those that can't
help, I also appreciate the time expended reading this post.
Ps: I'm very disappointed that I can't find anything on the web regarding to
DC-Exchange specific recovery scenario. I also appreciate the links, but
none of them seems to cover DC-Exchange and different hardware recovery
situation.
Thank you Thank you Thank you for all your help.
"Susan" <sconkey@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23ayS1LP3GHA.476@xxxxxxxxxxxxxxxxxxxxxxx
there's an awful lot to do here...this doc pretty much covers any
scenario:
http://www.microsoft.com/technet/prodtechnol/exchange/2003/library/disrecopgde.mspx
too bad your backup is a week old...not sure how much you'll be able to
recover...
--
Susan Conkey [MVP]
"John Finger" <JohnFinger> wrote in message
news:%23bSoxHP3GHA.5024@xxxxxxxxxxxxxxxxxxxxxxx
actually when this happened I said to my boss that
we needed to call to PSS, but the his answer wasn't friendly, basically
he
said that the company have IT Dep to solve problems similar to this one,
and
if the IT reveals unable to solve this kind of situation that means that
maybe some IT guys aren't need and we'll have additional budged to spend
on
PSS calls, support etc. My Boss is a nice guy, and I know that he only
said
that because the current unusual situation and pressure that he has on
his
shoulders, but anyway, I'm confidant that with my IT Partners suggestions
and your Experts experience probably dealing with this kind of situation
every day, We're going to succeed at the end.
I also know that it's my fault not to cover this type of situation in
recovery testing scenarios.
Thanks again.
"Susan" <sconkey@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:e331DsO3GHA.2228@xxxxxxxxxxxxxxxxxxxxxxx
indeed...they will do all they can to assist you...it will be worth
it...
--
Susan Conkey [MVP]
"Ben Winzenz [Exchange MVP]" <ben_winzenz@nospamdotmessageonedotcom>
wrote in message news:OVV7qaO3GHA.476@xxxxxxxxxxxxxxxxxxxxxxx
Call PSS - right now. This is not the type of situation that you want
to trade newsgroup posts back and forth on.
--
Ben Winzenz
Exchange MVP
MessageOne
Read my blog!
http://winzenz.blogspot.com
http://feeds.feedburner.com/winzenz (RSS Feed)
"John Finger" <JohnFinger> wrote in message
news:uWcP3QO3GHA.1588@xxxxxxxxxxxxxxxxxxxxxxx
Burn to Death - Please Help on Recovery.
Hi Everyone
I just want to start by saying that this is an urgent issue and any
help
would be very, very appreciated.
-Scenario:
5 Different Forests each one with one Domain, forest trust between
each
forest exist, about 1000 users and computer objects between each one
of
them.
-My responsibility is 2 Forests in my local site connected by fiber
optic.
-Problem:
Last night, some angry people place one of our local offices on fire,
as
result one of the walls of the IT Dep. (Where the servers were),
crashed
down and took my 2 servers (Forest1 / 1 Domain), now I have about 700
users
stopped without producing almost nothing. Our Backup safe was
"apparently"
ok, but we're starting to try to review all the information on each
tape,
and its reveling useful because the heat of the fire destroyed all
information on those tapes. When things couldn't get worse, we
discovered
that our off site tapes are missing!!! No one knows any thing about
the
tapes, this starts to seem a planned situation, but it doesn't matter,
the
police are already on the top of it.
PS: One of the Tapes seems Ok, but we only know that after we try to
use it
to recover the death DCs the tape is 1 week old.
-My Gold:
Recover the DCs and I have a Window until next Sunday to have
everything
working.
We're 5 It Guys to make this happen; I and other guy have the
responsibility
to coordinate everyone. We want to start by try to recover the DC that
had
the Exchange and DFS on it and them we start to deal with SQL.
DC1 - Domain Controller and Exchange Server - and DFS.
DC2 - Domain controller and SQL Server - and DFS.
- As you see we need good documentation about restoring a death DC
with
exchange and DFS on it. The Tape has System State backed up, but we
are
reluctant to exchange recovery with this tape we are not very certain
how to
do it in the correct way, we need to avoid repetitions and waste time
on it.
We try to find information about exchange recovery on a DC but we
didn't
found anything specific or interesting.
-Again .
Any help on the right track on this subject is very, very, very, very
appreciated.
Thank you very much for your time.
And I know. next time we need to test this specific recovery scenario,
as
considering the exchange to be placed on a dedicated Server, but for
know
this is all what our budget allows to do.
Thanks again.
.
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