Re: No Global Address list when trying to send an Email

Hi

Thanks for your replies.

The Child domain was created about 3 weeks ago, Domainprep was run.
The Outlook 2003 client is not running in Cached mode.

I have looked at it again and the problem seems to be that the client is
either not seeing the domain contoler in the corp domain or it is permissions
related. As soon as I click on Address book from the drop down menu under
"Tools" Outlook hangs with a message saying "Outlook is trying to retreive
Data from the Exchange Server Corp1". Corp1 is actually the first DC in the
corp Domain, not the Exchange Server. The same thing happens when I click on
the "To" box when trying to address an email. I can ping the DC OK using IP
address and FQDN. If I type the address I am sending to directly into the
email I can send an email OK.

Could the issue be anything to do with the placing of Global Catolog servers
or some wider AD issue?

Regards.

Kevan


"jamestechman@xxxxxxxxx" wrote:

How long ago was the child DC put in place? Did you run domainprep?

James Chong
MCSE M+, S+, MCTS, Security+
msexchangetips.blogspot.com
ftp://mail.msexchange911.net/

Kevan wrote:
Hi I have done as you have suggested but I can still not see any names in the
GAL. The PC the user is using hangs when I try to view the GAL list and I get
a message sating that Outlook is trying to connect to the Exchange server but
the message gives me the name of the DC on the Corp A/C not the exchange
Server, presumably as it is the DC that provides the address list. I am sure
the problem must be permissions or Global Catalog related.

Would you have any other ideas or sugestions I could try.

I can ping by name the DC and the exchange server so I do not think name
resolution is the problem.

Regards.

Kevan

Regards

"jamestechman@xxxxxxxxx" wrote:

Authenticated users should have list contents rights. To view
permissions go to ESM, Recipients, all global address list, default
global address list, property, security tab. Try creating a test
user\mb in the new corp and give him admin right and see if it's a
rights issue.

James Chong
MCSE M+, S+, MCTS, Security+
msexchangetips.blogspot.com
ftp://mail.msexchange911.net/



Kevan wrote:
Hi

We have an Exchange 2003 SP2 setup in a Windows 2003 Domain.

We recently created a child domain inside our corp domain for users in our
SA office. We have migrated only one user so far and although she can
connect to the exchange server to send and receive email when she clicks on
the "To" box to address an email there are no entries in the Global Address
list.

The link is not very fast so I don't know if this is contributing to the
problem but other users in SA who have not been migrated to the child domain
can see the GAL OK.

Do I need to allow users from a child domain permission to view a GAL. In
the properties of her address book for the GAL it says that it is looking to
the DC on our Corp Domain for the address list which is the same as everyone
else.

If I do need to give permission where do I do it?

If any one can help or if you need further information please let me know.

Thank you.

Kevan Dickinson




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