Re: messages stuck and then released after exchange reboot

There appears to be plenty of posts about this but almost all seem to go
unresponded to. The few that have suggestions are:

(1) do full stop of exchange before reboot. i.e. dismount, stop services,
reboot, start services, mount
(2) or check for AV folder exclusions. If the the AV product releases a
message, it may be releasing it over and over.


"legere" <legerej@xxxxxxxxxxx> wrote in message
news:1154025918.867047.26280@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I have not tried PFDAVAdmin.exe, I am new to Exchange....Usually work
on GroupWise. I will look up this Utility...thank you.
I will post an update.
If you come up with anything else please let me know.



GC Postmaster wrote:
Have you tried PFDAVAdmin.exe? from there you can look up items in
mailboxes, set permissions etc. I looked and there doesn't appear to be
any messages stuck in an outbox on the web or in outlook. However we
haven't rebooted since two days ago and thus I'm not sure if ours would
send again. Frankly I'm hesitant to for fear that all these people will
complain again :-)

I also found this post that is old, but seems like a similar issue with
a solution. however, given the version of exchange, I'm hesitant to
follow advice.

http://groups.google.com/group/microsoft.public.exchange.admin/browse_thread/thread/837504bf211c16f6/19dcb4a05530f691?lnk=st&q=&rnum=2#19dcb4a05530f691


legere wrote:
The same messages were resent, I would say about 4 times each. I have
checked with the users and the messages were delivered the first time.
I just got off the phone with my user and he stated that he was in his
account via Web Access and he noticed that most of the messages being
resent appear to be stuck in his outbox. When he accesses his account
via the outlook client his outbox is empty.
Back in Web Access he is unable to delete these messages from his
outbox...they appear to be stuck. When the server was rebooted it sent
all those messages from his Web Access outbox...but the messages still
appear in the outbox.
Would this be the same for your user?
How can we delete these message's from this Web Client outbox? Is
there a utility that can be runt o clear these?


GC Postmaster wrote:
Are you saying it was the same messages resent now twice?

also I was wondering if maybe the messages were actually delivered
the
first time and now a second time. But I can't get a solid answer from
our users. They aren't sure.

legere wrote:
The same thing has happend to me, Once today and once about a month
ago. Both times the backend server was rebooted. The first time
the
backend server was rebooted we receiveed call's stating that
outside
user's were receiving e-mail's that were sent weeks ago...now since
that first time over a month ago those email's have been resent
every
other week. I have been in talk's with MS but got no where.
I checked the Client's outbox and there are no messages, No
messages
show in the queues.
Has anyone seen this before or have any idea how to fix this
problem???????
Thanks
Legere

GC Postmaster wrote:
An odd thing occured recently. I had to restart on of our
Exchange 2003
SP2 Backend servers. Over the next few hours we received calls
from
users who said their friends had just received e-mails that were
sent
over a month ago. All of the users were from the same exchange
server.
There's no way of me finding out if the messages were stuck in
the
Client's outbox or on the exchange server. I know there were no
messages shown in the queues visible from the Exchange System
Manager.

I need to make sure there are no more messages stuck and how to
prevent
this in the future.

Any ideas?

Also, is there any way to see in the logs of the person's
computer sent
them from the client to the exchange server at that time? We are
using
cached exchange in Outlook 2003 with latest updates.



.

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