Re: One workstation can't access email from ISP - CROSSPOST

(1) It looks fine:

Windows IP Configuration
Host Name . . . . . . . . . . . . : ed-d820-laptop
Primary Dns Suffix . . . . . . . : whooper.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : whooper.local
whooper.local
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : whooper.local
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Controller
Physical Address. . . . . . . . . : 00-15-C5-08-42-2F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.16.24
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.16.2
DHCP Server . . . . . . . . . . . : 192.168.16.2
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
Lease Obtained. . . . . . . . . . : Wednesday, July 26, 2006
10:07:37 AM
Lease Expires . . . . . . . . . . : Thursday, July 27, 2006 10:07:37
AM

Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN
Mini-Card
Physical Address. . . . . . . . . : 00-16-CE-46-80-06

(2) Installed and ran a Capture. Unfortunately, I don't know how to analyze
what I see. I see a bunch of "UNKNOWN!"'s for the MAPI protocol - and I
don't know why it'd be that protocol. - and I see a very few POP protocols,
but don't know how to interpret what I'm seeing.

(3) Switch is nothing more than a patch panel; switched him to a new port -
same result.

(4) Same result.

Mike

"John Oliver, Jr. [MVP]" <jcoliverjr@xxxxxxxxxxx> wrote in message
news:eHccxBDsGHA.4324@xxxxxxxxxxxxxxxxxxxxxxx
Ok,

1. Run IPCONIG /ALL at command prompt to insure TCIP settings are correct
on client.

2. If settings are correct, download and install Ethereal
http://www.ethereal.com/download.html and start a capture of your NIC to
see what is happening.

3. Check your Network Switch to insure its not blocking any traffic on
your computers port. Try a different network port too see if this helps.

4. Try a different network cable on your computer.

Post back with your findings.

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Mike Webb" <Mike_Webb@xxxxxxxxxxxxxxxxx> wrote in message
news:e$PzYmCsGHA.4580@xxxxxxxxxxxxxxxxxxxxxxx
Unistalled the Small Business Server Firewall Client, unchecked all 4
items for the Local Area Connection, then re-booted. Set up Local Area
Connection again, did not install the FC, tried Outlook and .... same old
thing, error 0x80042108. Tested account from the setup and it failed on
everything but detecting a network connection.

First thing I did was to check the internet for the latest driver for the
NIC, found I already have it.

Geez, there can't be anything left for me to do - besides spend the money
for a tech to fix the darn thing. Unless you've still got ideas?

Mike

"John Oliver, Jr. [MVP]" <jcoliverjr@xxxxxxxxxxx> wrote in message
news:%23NA$X4BsGHA.4244@xxxxxxxxxxxxxxxxxxxxxxx
Try turning off the Windows Firewall temporarily to test connection.

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Mike Webb" <Mike_Webb@xxxxxxxxxxxxxxxxx> wrote in message
news:OU%23JrbBsGHA.3324@xxxxxxxxxxxxxxxxxxxxxxx
I checked the Network Connection and decided to add both ISP mail
servers to the WinXP firewall allowance list - same results, can't PING
or TELNET to them.
Running a virus scan (Norton AV Corporate Ed., definitions dated 19
July). If that doesn't find anything, I'll do a Repair of WinXP from
Control Panel. Now that I think of it, I better check his spyware app
to see if it's running.

Mike

"Nuevo" <imaneophyte@xxxxxxxxx> wrote in message
news:%23Jsl9NBsGHA.1596@xxxxxxxxxxxxxxxxxxxxxxx
Something is blocking you. Given you are having problems with a single
client it would suggest a local firewall or port blocking app. If you
are sure it is not the Windows XP firewall look elsewhere.

Nue
"Mike Webb" <Mike_Webb@xxxxxxxxxxxxxxxxx> wrote in message
news:e9AGBLBsGHA.4620@xxxxxxxxxxxxxxxxxxxxxxx
NSLOOKUP works to the POP and SMTP servers, but PING times out and
TELNET, "could not open a connection to the host on port 110 (25).
Connect failed."

Mike

"Nuevo" <imaneophyte@xxxxxxxxx> wrote in message
news:%23UJ4ouAsGHA.3528@xxxxxxxxxxxxxxxxxxxxxxx
Start with the basics. Make sure that name resolution is functioning
correctly - nslookup, make sure there is actually physical
connectivity - ping and then telnet to the ISP servers (110 for POP3
and 25 for SMTP) to see if you can actually connect.

Nue
"Mike Webb" <Mike_Webb@xxxxxxxxxxxxxxxxx> wrote in message
news:e5oaL$$rGHA.596@xxxxxxxxxxxxxxxxxxxxxxx
Crosspost from microsoft.public.windows.server.sbs
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates
current.

Tried last week to switch-over from ISP email (POP/SMTP) to using
Exchange.
Long story - couldn't get it to work, so switched back to where we
were.

Now one of the workstations - a Dell Latitude D820 laptop - can't
access the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and
recreated the
account in Outlook, and rebooted many times - still no change.
Also tried
doing a repair from Control Panel >> Add/Remove Programs - no
change.
I next tried creating an email account for him on my workstation
using his
info - and it worked - so tried uninstall/reinstall again on his
laptop -
still won't work. Also ensured the Firewall Client was working
correctly - it is.

What am I missing???


--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization

















.

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