Re: All external email for new users being delivered to administrator

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"Graham Macrae" <g.macrae@xxxxxxxxxxx> wrote:

I have 'inhertited' a SBS 2003 setup with Exchange. A number of new
accounts that have been recently added receive all internal mail OK and
can send OK.

Any email from external sources is routed to the Administrator account
only (which can then be forwarded to the user's mailbox).

Are you receiving the original message, or are you receiving a
non-delivery report with the original message available when you click
the "Send again" button?

There is no explicit redirection on the user accounts.

It is not all user accounts but does now appear to be all new accounts
that are added.

Are you letting the Recipient Policy assign the e-mail address, or are
you supplying an e-mail address as you create the mailbox? If you put
something into the "E-mail address" of the user before the RUS gets to
the account the RUS won't mailbox-enable the account. You'll have the
impression that the user account has an e-mail address, but no mailbox
will be assigned to the user.

The settings and group memberships of the new users appear to match
those of the old for whom the email is operating correctly.

And what settings are those?

Can anyone shed light on why this may be happening?

Not without some more information. Is the SMTP address on the RCPT TO
command the same as the on assigned to the user? You'll have to check
the SMTP Protocol Log to discover that -- the "To:" header (and all
the other RFC2822 headers) are too easily forged to be useful in
troubleshooting problems like this.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
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