Re: accessing users mailboxes as administrator





In news:C7B09BF5-C88E-4675-BC92-94D44437161B@xxxxxxxxxxxxx,
sadnewbie <sadnewbie@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
At the office we implemented your suggestion so the administrator
could verify the mail from one particular individual, but he could
only get the inbox contents and could not see the sent box, which in
this case was most important.
How can he access that box in OL2003? The File->Open->Other User...
screen box only list the Inbox, Calendar, Contacts,Journal, Notes and
Tasks. Going to the Inbox does not permit to see the Sent box.

Hi,
I have just done this myself using this method.
Create a new group in AD called Exchange Administor (or similiar!)
Add your account to that group. Then in ESM go to the Mailbox Store
and again add that group to the security with full control.
I had to wait a few hours for mine to take hold but after that I
could access any mailbox by opening the users mailbox in
OL2003.(File-Open-Other users mailbox)
Hope this helps
G


If you have full mailbox rights, and want to see anything other than the
default folders presented in file | open | other user's folder, you will
need to add the mailbox to your profile (advanced properties of the Exchange
service in Outlook). Or, create a new profile entirely that has only the
mailbox in it.


.



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