Exchange 2003 Private Store Corruption
- From: "Corbin O'Reilly" <corbinoreilly@xxxxxxxxxxxxx>
- Date: Wed, 12 Jul 2006 10:47:31 -0400
Hello everyone. I need some help. We have an Exchange 2003 Enterprise
Edition Server running Windows 2003 Enterprise Edition R2 server. The
machine is a HP DL380 G4 server with 2 GB of memory and has been online for
about two months. The only thing running on this server is Exchange 2003 and
Trend-Micro AntiVirus for Exchange. The server came standard with 2 - 512 MB
HP-brand DIMMs. We purchased additional memory from CDW. They are 2 -512 MB
EDGE-brand DIMMs and are supposed to be compatible. On the first day that we
powered up the server the server said there was an issue with DIMM 4, the
EDGE-brand chip. After a reboot the error went away. About three weeks ago I
noticed that the server had not completed its online backup properly and two
of our employees were having Calendar issues. I checked the Event Viewer and
it had tons of 474 errors which says that there is probably a hardware
problem. I created a new store on the server and moved all mailboxes to the
new store. The two mailboxes with the corrupted Calendars would not move so
I left them in the corrupted store until I got back from vacation. While on
vacation for two weeks I checked the NTBACKUP logs daily and the online
backups were completing properly. Everything was fine for almost the entire
time I was gone. The day before I got back from vacation I got calls from 5
employees saying they were having strange Exchange problems. Some were not
getting new e-mails (we use cached mode), others had Inboxes that were
empty, etc. I checked the NTBACKUP log and sure enough the new store I
created is now corrupted too with a 474 error. My theory is that the
EDGE-brand memory chip is acting up and corrupting the store. What I would
like to do is shutdown the server and remove the 2 - 512 MB EDGE-brand
memory DIMMs from server, and boot it back up. I have a couple of questions:
1. The server is partitioned into a RAID 1 OS C-Drive and a RAID 6 Exchange
Data E-Drive. The server currently has 2 GB of memory and the page file is
located on the C-Drive and is set to Initial
: 3072 and Maximum: 6144. Since I will be removing the 2 - 512 MB EDGE-brand
DIMMs the new total memory size will be 1024 MB (1GB). Should I adjust the
page file to Initial: 1536 and Maximum 3072 in Windows 2003 BEFORE or AFTER
I remove the memory?
2. Will the server perform OK with 1 GB of memory for a while? We have about
75 mailboxes and a few public folders.
3. Since both Private Info stores are corrupted will they mount properly
when the server is rebooted?
I am trying desperately to avoid being dead in the water tonight. My concern
is that the stores will not come up and we will be totally down. I am
getting more complaints from different employees so the problem seems to be
spreading and getting worse. I would appreciate your expertise on this
problem. Thanks.
.
- Follow-Ups:
- Re: Exchange 2003 Private Store Corruption
- From: mitch Roberson
- Re: Exchange 2003 Private Store Corruption
- From: Ben Winzenz [Exchange MVP]
- Re: Exchange 2003 Private Store Corruption
- Prev by Date: Re: Configuring IPSec between FE and BE servers
- Next by Date: using PFMigrator
- Previous by thread: how to edit Global Address List on Exchange 5,5 with AD
- Next by thread: Re: Exchange 2003 Private Store Corruption
- Index(es):
Relevant Pages
|
