Re: OWA issues
- From: Simon <Simon@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 13 Jun 2006 08:55:01 -0700
Hi Trevor
Thanks for your answers
I have enabled forms based auth for high compression and restarted the IIS
service but still the same!!
I will try the other suggestion tomorrow
Simon
"trevor@xxxxxxxxxxxx" wrote:
The logon screen your seeing is a setting in exchange. Open Exchange.
System manager, servers,expand your server,protocols, http,right click
exchange virtual server,settings tab, and click check box for enable
forms based auth, compression high.
As for the next problem your having please see this link I had the same
problem a week ago
http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/73828532d64212eb/45b1ef7e5f58bdbc?hl=en#45b1ef7e5f58bdbc
if the liink does not work here is the awnser i got
When your client trying to browse the OWA from the Internet, the OWA
page
keeps displaying "Loading". If I have misunderstood your issue, please
let
me know.
280823 Troubleshooting OWA when the contents frame displays "Loading"
http://support.microsoft.com/?kbid=280823
Based on my experience, this issue can occur if you have URLSCAN
installed
(it will also be installed if you install ISA 2000 FP1). If the issue
disappears after disabling URLScan, you need to correctly configure it.
You
should refer to the following KB article to configure it:
823175 Fine-tuning and known issues when you use the Urlscan utility in
an
http://support.microsoft.com/?id=823175
You could also uninstall URLSCAN from Add or Remove Programs and check
if
the issue disappears. If the issue still occurs, I suggest you perform
the
following suggestions:
A. Clear the server and client cache.
--------------------
At the server side:
1. Apply 831464 hot fix (do not install it if you have Exchange Server
2003
SP1 installed):
http://www.microsoft.com/downloads/details.aspx?amp;amp;displaylang=e...
yid=0BC9B5BC-A094-49BF-89A5-C8A2D32345A2&displaylang=en
2. Clear the IIS server files follow these steps:
a. Go to your %windows%\IIS Temporary Compressed Files directory
b. Select all of the content in this directory and delete it.
3. If you have ISA installed on the SBS server, take the following
steps to
clear the ISA cache:
a. Stop the Web Proxy service.
b. Locate the Urlcache folder.
c. From the multiple files in this folder, locate the *.cdat file in
this
folder.
d. Delete the *.cdat file.
e. Start the Web Proxy service.
3. Go to a command prompt, run "iisreset".
At the client side:
1. Go to Tools -> Internet Options
2. Select Delete Files, check "Delete all offline files" and click OK
to
confirm that you want to delete the content.
3. Check if the issue disappears.
B. Check if you have TrendMicro OfficeScan installed.
--------------------
This issue can also occur if you have TrendMicro OfficeScan installed.
To
resolve this issue, please uninstall OfficeScan and reinstall it with
the
help of the TrendMicro support. For more information, see Solution
18148 in
the Trend Micro Knowledge Base at the following URL:
http://kb.trendmicro.com/solutions/solutionDetail.asp?solutionID=18148
As a workaround, you can remove the OfficeScan MIME Types value from
the
Default Web Site and from the Exchange virtual directories. Use the
following steps to remove this MIME Types value:
1. Open Internet Information Service (IIS) Manager.
2. Expand the server and then expand the Web Sites folder.
3. Right-click the Default Web Site, and then click Properties.
4. Select the HTTP Headers tab.
5. Click MIME Types.
6. Select the " .* application/octect-stream" entry and click Remove.
7. Click Yes to confirm, and then click OK two times.
8. In the Inheritance Overrides dialog box, select Exadmin, Exchange,
exchange-oma, OMA, and Public (hold down the Ctrl key while clicking to
select multiple), and then click OK.
9. Right-click Default Web Site, and then click Stop.
10. Right-click Default Web Site, and then click Start.
11. Run the "iisreset" command.
After you remove and reinstall OfficeScan or remove the OfficeScan,
delete
the Internet Explorer temporary Internet files on the client computer
before using OWA again. If clearing the temporary Internet files does
not
resolve the problem on the affected client computers, completely remove
Internet cache files, and enable the Internet Explorer option to check
for
newer versions of stored pages on every visit. To do so, follow these
steps:
1. Close all instances of Internet Explorer.
2. Open Internet Properties in Control Panel.
3. Click the General tab.
4. Click Delete cookies, and then click OK when prompted to confirm.
5. Click Delete Files, click the check box to "Delete all offline
content"
when prompted, and then click OK.
6. Click Settings, and then click "Every visit to the page" under
"Check
for newer versions of stored pages."
7. Click OK two times.
HOPE THIS HELPS!!!!
Thanks
Trevor
Simon wrote:
Hi
I have posted a few questions previously and have made slow headway into
configuring our OWA.
Firstly when i type http://servername/exchange i get the normal username and
password screen seen more commonly when trying to access network resources
not the OWA logon screen.
Secondly (this is perculiar) i can get the OWA screen showing the correct
icons (inbox, sent items etc once i log on. I could even see my mail in the
inbox but now it says loading....., i haven't upgraded the server (Windows
2003) or even exchange (2003 SP2), i have just been making adjustments within
ESM.
Can anyone help??
Thanks
Simon
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