Exch 2003 SP2 - applied on one node, but can't move resources



Following the typical procedures below I am able to update one node at time
of the Exchange 2003 servers to SP2.
As per recommendation below, I applied Exch2003 SP2 to one offline Node1.
Then when I attempt to "move resources" to node Node2, I noticed that
failover doesn't complete - Systems Attendant fails to get started.
In my pre-production environment, I was able to instal the Exch2003 SP2
only upon taking the resources "offline" in the Cluster administrator tool.
Then I was able to install the Exch2003SP2 on both nodes, upgrade the
Virtual Exchange server and failover occurred normally again upon taking the
cluster resources oline.

My observation is this:
Is this known that on Exch2003 SP2 I need to take resources offline - thus
causing system downtime to my users - in order to apply the Exch2003 SP2 ?


Clustered server
To upgrade a cluster to an Exchange 2003 service pack, you must first run
the Exchange 2003 Service Pack Setup program to upgrade the nodes of the
cluster, and then use Cluster Administrator to upgrade the Exchange virtual
servers. We recommend that you upgrade one Exchange cluster node at a time.

When you upgrade each node, we recommend that you move the Exchange Virtual
Server from the node that you are upgrading to another node. This procedure
lets users access their e-mail through the relocated Exchange Virtual Server
during the Exchange 2003 service pack upgrade process.

You may want to upgrade a Windows 2000-based server cluster that is running
Exchange 2000 Server to a Windows Server 2003-based server cluster that is
running Exchange Server 2003 by using the clean installation method. When
you do this, make sure that you upgrade the Exchange Virtual Server before
you apply any service packs. For more information about this upgrade method,
click the following article number to view the article in the Microsoft
Knowledge Base:
842427 (http://support.microsoft.com/kb/842427/) How to upgrade Exchange
2000 Server to Exchange Server 2003 in an active/passive clustered
environment by doing a clean installation of Windows Server 2003
Note The following example refers to a two-node server cluster. However, the
example also applies to multi-node clusters for Exchange Server 2003.

To help clarify these steps, the sample server cluster that is described
here is a two-node server cluster, and the cluster nodes are named "Cluster
Node 1" and "Cluster Node 2." The following example also uses an Exchange
virtual server that is named "Exchange Virtual Server 1."

To install a service pack or a hotfix for Exchange 2003 on a server cluster,
follow these steps: 1. If you are running Microsoft Windows Server 2003, you
must apply the hotfix that is described in the following Microsoft Knowledge
Base article:
831464 (http://support.microsoft.com/kb/831464/) FIX: IIS 6.0
compression corruption causes access violations

Note You must restart your computer after you apply this hotfix.
2. Move "Exchange Virtual Server 1" to "Cluster Node 1." To do this,
right-click "Exchange Virtual Server 1" in the console tree under Groups,
and then click Move Group. The move is complete when the Owner column for
the "Exchange Virtual Server 1" resources changes from "Cluster Node 2" to
"Cluster Node 1".

Note You must do this to make sure that there are no Exchange virtual
servers that are running on "Cluster Node 2." You must also make sure that
the cluster resource group is not running on "Cluster Node 2."

In a multi-node scenario, you must make sure that each node on which
you install the service pack is not running either Exchange Virtual Server
or the cluster resource group.


3. In the Cluster Administrator tool, right-click the "Cluster Node 2"
object, and then click Stop Cluster Service.
4. Install the Exchange 2003 Service Pack on "Cluster Node 2." For
more information about how to obtain Exchange 2003 service pack, click the
following article number to view the article in the Microsoft Knowledge
Base:
836993 (http://support.microsoft.com/kb/836993/) How to obtain the
latest service packs for Exchange Server 2003
5. After you finish installing the Exchange 2003 service pack, click
Yes if you are prompted to restart the computer.

Note You do not have to restart the computer if you do not receive a
prompt.
6. After "Cluster Node 2" has restarted, log on, and then start the
Cluster Administrator tool. To do this, click Start, point to Administrative
Tools, and then click Cluster Administrator.
7. Take all the "Exchange Virtual Server 1" resources offline except
the following resources: . The IP Address resource
. The Physical Disk resource or resources
. The Network Name resource
Note To take a resource offline, right-click the resource, and then
click Take Offline.
8. In the Cluster Administrator tool, right-click the "Cluster Node 2"
object, and then click Start Cluster Service.
9. Move the Exchange virtual server to the cluster node in which you
installed the Exchange 2003 service pack. In this example, move "Exchange
Virtual Server 1" to "Cluster Node 2." To do this, right-click the group,
and then click Move Group.
10. On "Cluster Node 2", start the Cluster Administrator tool.
11. If you applied a hotfix, go to step 12. If you did not apply a
hotfix, expand the cluster, expand Groups, right-click the group that
contains "Exchange Virtual Server 1," and then click Upgrade Exchange
Virtual Server.
12. After "Exchange Virtual Server 1" is upgraded successfully, bring
the Exchange resources online on "Cluster Node 2."

Note After you bring the cluster resources online on the upgraded
"Cluster Node 2," you cannot move them to "Cluster Node 1" until you upgrade
"Cluster Node 1" to the same Exchange 2003 service pack.


.



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