messages disappeared...

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This is a strange one. I had employee who set up outlook 2003 on his
desktop recently and when he connected to the exchange server, a pop up
message asked if he wanted to use the rules on the server or client. I
am not sure which one he selected, however, as he was doing this, he
watched about 2 months of e-mail disappear from his inbox. I am not
sure if he kept outlook open or shut it down at this point. I asked
him for his password and I logged into a test machine here at corp. I
used uncached mode, got the same pop up message regarding the
client/server rules, then watched one month of e-mails disappear before
I closed outlook. I then changed outlook to use cached mode and this
time nothing disappeared. After the local sync was finished I tried
searching for e-mails for the this month, or last month in the advanced
find. And I can't find any of his missing e-mails. I opened up owa on
the exchange server and the exact same e-mails are gone. No view
issues. These e-mail are not in the deleted items. They are vaporized
and I would like to know how/where/what not to do in the future.

Any comments or advice is greatly appreciated.

Michael

.

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