Re: OWA Administration and SAV for Exchange

We have tried logging in remotely with the local system admin account and
the domain admin account with the same results. If we try from the local
system we can login to the Symantec application, but not the OWA Admin Tool.

According to the technician at Symantec, this was a MS issue and would need
to be handled by them. This was a very short and definitive conversation on
their behalf. If you look at their support information on this,
http://service1.symantec.com/SUPPORT/ent-gate.nsf/2b5cdc4c15f9c376882570a500654255/b964490e5a6e84ad882570de0054cc47?OpenDocument&src=bar_sch_nam&seg=en,
there is only one possible condition/reason that we would be having problems
and that is the IWAM account is out of synch or does not exist. I am not
sure how to tell if it exists or is out of synch, and they evidently do not
want to share that information either.

At this point I would be happy if we were able to find a solution to the OWA
Admin Tool problem.

"Andy David - MVP" <adavid@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:t7ce129claq1b6uiokfcmpn40v0krvfun6@xxxxxxxxxx
On Tue, 14 Mar 2006 09:57:20 -0600, "william r. riley"
<ckwagler@xxxxxxxxxxx> wrote:

On a new Server 2003 SP1 with Exchange 2003 SP2 installed, we are unable
to
access the OWA Administration Tools program, locally or remotely, or the
Symantec AntiVirus for Microsoft Exchange v5.x, remotely. The OWA tool is
not that big of an issue for us at this point, but we would like to be
able
to access the SAV interface remotely, and feel that these are somehow
related.

When trying to access the OWA Admin Tools, we receive the message that the
page cannot be found, but the address bar shows
https://<servername>/OWAAdmin/, which should be the correct address.

When we try to access SAV remotely we receive an error to "Try verifying
that the IWAM account has been granted impersonation rights." and we have
looked at, and tried modifying, the remote systems local securtiy policy
settings with no success. We have contacted Symantec about this and were
told that it was a MS issue and to contact them.

Has anyone else ran into either of these problems and would they have a
solution to either or both? Sorry to post a question about Symantec
products on this newsgroup, but evidently Symantec no longer has any
newsgroups or none that are easily accessible.


Are you connecting as a local admin on the Exchange Server?

I'm betting this is a Symantec issue, not an Exchange, but it could be
related to the tighter DCOM security insituted in Windows 2003 SP1.
Anything in the event logs?



.

Relevant Pages

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