Re: Information store seems to hang
- From: "Janelle" <Janelle@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 21 Feb 2006 07:51:27 -0800
Why and how would a mailbox store become dismounted on its own? And when I
look at the stores none of them appear to be dismounted. But restarting the
system attendant, information store and the MTA stacks makes everything work
again and the 9175 goes away.
I entered my case with microsoft as critical when I opened it, I'm not sure
that I can escalate it further than critical but I have contacted them and
expressed my concern.
Yes the 8270 is from the MSExchangeAL
"Ben Winzenz [Exchange MVP]" wrote:
9175 events are benign and can be ignored. You'll see those every time a.
mailbox store is dismounted.
If you have an open PSS support case, and they aren't making any headway,
you need to call back in and get it escalated. Having a support issue open
for 2 weeks without any progress isn't normal.
What are the sources of the other events? 8270 -is that from the
MSExchangeAL?
8315 error - http://support.microsoft.com/default.aspx?scid=kb;en-us;254030
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Ben Winzenz
Exchange MVP
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"Janelle" <Janelle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1EF8BE82-9A06-4251-82F6-F0EAA95F8F86@xxxxxxxxxxxxxxxx
and I have Exchange server 2003 SP1 on a Windows 2003 server no SP. I get
alot of event id's 9175 having to do with the system attendant. Event ID
116
EXOLEB.Event ID 8270, Event ID 8315, I have run netmon, dcdiag, netdiag,
perfwiz, Exchange best practices analyzer, Exmon, Exchange performance
monitor analyzer,rpcdiag,of which I have sent everything to microsoft
exchange support. At this point, at least a couple of weeks, they have
made
no real suggestions and still asking for more info.
I have reproduced the 9175 error on my test exchange server by dismounting
the information store where the system attendant and system mailbox
resides.
I have installed SP1 for Windows 2003 and Exchanged 2003 SP@ on my test
exchange server in anticipation of adding it to my real exchange server.
But
any additional information would be helpful
Thanks
Janelle
"Kirill Palagin" wrote:
Specifying versions of software and some clues from App Event log would
help. General recommendation is to apply latest SPs and public post-SP
hot-fixes.
Janelle wrote:
Every 2-3 days I have to restart the System attendant, MTA stack and
information store service because outlook clients get a message that
they are
unable to connect to the exchange server. Any ideas what could be
causing
this?
Thanks
Janelle
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