Re: Help! Most e-mail is coming in except for a handfull....
We had the same kind of problems. There were two major things that caused
problems:
1. The PTR record for the DSL-link incorrect set by the provider. This
caused Reverse DNS queries to fail. Not the main cause of the problems
because other recipients should reject our messages.
2. Turn of blocking of messages in the IMF. Some message with incorrect
headers are deleted or rejected before being stored in the IS. Without any
NDR or other message (besides the Event Log), messages are removed.
Jeroen
"David Rosen" <DavidRosen@xxxxxxxxxxxxxxxxxxxxxxxxx> schreef in bericht
news:BB8AADC9-422C-4F3E-9020-B110BD0A381C@xxxxxxxxxxxxxxxx
> We are getting most mail throughout the day, HOWEVER there are a select
> few
> that have tried to e-mail us and we are not getting any messages. They
> are
> not getting any messages from our System saying that there is a bounce.
> These people just think we are getting the messages and are not
> responding.
>
> When we send them a message they get the messages from us, they it reply,
> and yet we still don't get the messages.
>
> We have sent for delivery confirmation on messages and we have been able
> to
> get the confirmations back saying that the messages were delivered to them
> and were viewed.
>
> When they hit reply or even when they type a new message to us, we do not
> get them at all. They are not even showing up in our QUEUE.
>
> When I go to the Exchange Administtrator Console, I can check the
> mailboxes,
> and see that there are 402 items in the SYSTEMMAILBOX but don't know how
> to
> get into it to see what the 402 items are.
>
> Any help would be appreciated
.