Re: Mails sent to External domains do not show new email address

Oh, and I'd also make sure that you have SMTP Protocol logging enabled (ESM,
properties of Default SMTP Virtual Server under Server, Protocols, SMTP) and
Message Tracking enabled (properties of Server in ESM). For SMTP logging,
I'd recommend using the default W3C Extended logging, and I'd recommend
going to the advanced options and enabling all the options. The SMTP
Protocol logs especially should show the SMTP Conversation and should show
the MAIL FROM: command, which will show the e-mail address that was used.
What does that show?

--
Ben Winzenz
Exchange MVP
MessageOne
Read my blog!
http://winzenz.blogspot.com
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"Ben Winzenz [Exchange MVP]" <ben_winzenz@nospamdotmessageonedotcom> wrote
in message news:u61U%23VgEGHA.1508@xxxxxxxxxxxxxxxxxxxxxxx
> Exchange server and Windows version don't matter in this respect.
>
> There is only one place in Exchange to define the Primary SMTP addresss -
> that's in the Recipient Policy.
>
> From what you are saying, you've created a new policy (no big deal, though
> I probably would have just modified the default), applied it, and the
> users have been updated. That means Exchange did it's job and the
> Recipient Update Service stamped the users with the new policy.
>
> Are your Outlook clients connected via MAPI? Or possibly via POP3/SMTP?
> When you bring up your Address Book, and go to the properties of one of
> the users, e-mail addresses tab, is the new address shown in there as
> SMTP: (caps indicates primary)? When you go to the properties of a user,
> which e-mail address shows up on the General tab under the E-mail section?
>
> Finally, when you say that the new e-mail address is not displayed, does
> this mean that the From address is the old one? Or is the reply-to
> address the old one? Is it possible you have the old e-mail as a contact
> in your Yahoo mailbox? Might you be able to post the full headers from
> one of those messages in your Yahoo mailbox that shows the wrong e-mail
> address?
>
> --
> Ben Winzenz
> Exchange MVP
> MessageOne
> Read my blog!
> http://winzenz.blogspot.com
> http://feeds.feedburner.com/winzenz (RSS Feed)
>
>
> "sansouchi" <sansouchi@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:E0C7FEC3-684E-4E39-AE7C-858E6D0BCCF1@xxxxxxxxxxxxxxxx
>> Thanks Ben. I totally agree with you. But the truth is we are still in a
>> test
>> environment and we know replys to such mails will NDR. But the question
>> is
>> why do mails sent outside display the old email address and not the new
>> one?
>> I tested on another exchange server and changed the primary email address
>> of
>> a user to user@xxxxxxxxxxxxx, and sent a mail out to my gmail account and
>> on
>> checking i saw the mail was from user@xxxxxxxxxxxxx which isn't a
>> registered
>> internet domain name. I have checked the exchange properties for all
>> users
>> and it shows the new email address as the primary address. So why? The
>> domain
>> name has even been registered, but still the same problem.the only thing
>> I
>> can think of now is that the domain and exchange were upgraded from 2000
>> to
>> 2003 respectively, and the exchange server version is enterprise while
>> the
>> Win3k3 server version is standard.Pls your comment will be appreciated.
>> --
>> CCNA, MIEEE, MCP
>>
>>
>> "Ben Winzenz [Exchange MVP]" wrote:
>>
>>> I'm confused here. You want to assign a new e-mail address to users,
>>> but
>>> you haven't registered the domain on the internet yet? And you don't
>>> see
>>> that as a problem? How are you expecting other mail servers to respond
>>> to
>>> e-mails from your users? If you don't have and MX record and A record
>>> for
>>> the specified domain, messages sent to that domain will NDR. I'd
>>> recommend
>>> getting DNS straightened out - then come back and start troubleshooting
>>> this, otherwise you are shooting yourself in the foot - solving one
>>> problem,
>>> but creating another even larger one.
>>>
>>> --
>>> Ben Winzenz
>>> Exchange MVP
>>> MessageOne
>>> Read my blog!
>>> http://winzenz.blogspot.com
>>> http://feeds.feedburner.com/winzenz (RSS Feed)
>>>
>>>
>>> "sansouchi" <sansouchi@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>>> news:0114D175-597E-49C5-92CC-52DF8D531051@xxxxxxxxxxxxxxxx
>>> > Thanks Ben. Sorry I forgot to mention that we created a new recipient
>>> > policy
>>> > instead of modifying the default policy and it worked because when we
>>> > checked
>>> > the exchange properties for users, the new mail addresses were
>>> > displayed
>>> > and
>>> > were marked as primary for all users. The issue we have now is that
>>> > the
>>> > new
>>> > email address is not displayed when users for example send emails to
>>> > external
>>> > locations like yahoo mail, hotmail e.t.c. Also the new email domain is
>>> > still
>>> > to be registered on theinternet(but i do not see this as a problem
>>> > because
>>> > there are a number of rogue mail servers).Do I have to modify the
>>> > default
>>> > recipient policy?or is their anythg else I have to do?thanks for your
>>> > anticipated help
>>> > --
>>> > CCNA, MIEEE, MCP
>>> >
>>> >
>>> > "Ben Winzenz [Exchange MVP]" wrote:
>>> >
>>> >> Can you describe how you created new e-mail addresses for the users?
>>> >>
>>> >> Only 1 recipient policy will apply to user accounts. In your case,
>>> >> the
>>> >> easiest thing to do would be to add the new e-mail address to the
>>> >> Default
>>> >> Recipient Policy, set it as the Primary address, and then re-apply
>>> >> the
>>> >> Recipient policy. You should notice that the e-mail addresses get
>>> >> updated
>>> >> for users and that the new one gets assigned as the primary
>>> >> (reply-to)
>>> >> address.
>>> >>
>>> >> --
>>> >> Ben Winzenz
>>> >> Exchange MVP
>>> >> MessageOne
>>> >> Read my blog!
>>> >> http://winzenz.blogspot.com
>>> >> http://feeds.feedburner.com/winzenz (RSS Feed)
>>> >>
>>> >>
>>> >> "sansouchi" <sansouchi@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>>> >> news:4D86753B-9D88-4300-BA44-401559012DF1@xxxxxxxxxxxxxxxx
>>> >> > Hello guys, please I need help desperately. I upgraded a Windows
>>> >> > 2000
>>> >> > domain
>>> >> > running Exchange 2000 to Windows 2003 and Exchange 2003. Everything
>>> >> > went
>>> >> > well
>>> >> > (some problems were encountered which we solved) but after the
>>> >> > upgrade
>>> >> > we
>>> >> > created new email addresses for all staff using a recipient policy
>>> >> > in
>>> >> > Exchange 2003, but when staff send mails to the internet we noticed
>>> >> > the
>>> >> > From:email addresses remain unchanged and the old email address is
>>> >> > displayed.
>>> >> > Also I will like to say that a domain suffix was created also for
>>> >> > all
>>> >> > users
>>> >> > in AD so that they can logon to all machines using user@new
>>> >> > suffix.com.
>>> >> > Thanks for the anticipated help.
>>> >> > --
>>> >> > CCNA, MIEEE, MCP
>>> >>
>>> >>
>>> >>
>>>
>>>
>>>
>
>


.

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