Re:"Outlook is retrieving data" message. Article ID 892764
- From: "John Wayne"<dadada@xxxxxxxx>
- Date: Thu, 5 Jan 2006 03:32:15 -0600
Hi,
I had the same Problem.
Our LAN is devided into 2 segements. Both behind the firewall.
Client opens connections to the Exchangeserver. The Client also opens
connections to a DC and GC. In Outlook 2003 press Strg+rightclick the
taskicon of Outlook2k3 to see the connections.
In our situation the connection to the GC went over the firewall. If Outlook
is inactiv for a while, it sends a "Push-Ack" packet to reestablish the
connection. But the firewall already ended the session so the push-ack was
no valid packet and was droped. We increased the timeout of the firewall,
but the problem was still there. We found a parameter for Windows to handle
the sessiontimeout.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters the
DWORD "KeepAliveTime" We set the value less than the firewalltimeout and
were rid of the problem. Have a look and a try on that.
.
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