Re: Exchange 2003 & NTBackup Restore problems



Ben,

If you were around, we'd all hug you. Haha, thanks alot though--this worked
perfectly! Task took less than 2 minutes to perform. Much better than the
lengthy and unsuccessful trials I was having to go through.

Thank you.
--
Bryan Scott
Lab Assistant
Greenville Technical College
Greenville, South Carolina


"Ben Winzenz [Exchange MVP]" wrote:

> Um - simple question, but if you are trying to clear out all the accounts,
> have you tried simply dismounting the mailbox store and deleting the
> databases? Both for mailbox stores and public folder stores? That should
> remove all mailbox data from the accounts. It would certainly take less
> time than restoring from backup. Dismount stores, whack files, re-mount
> stores. You'll see a prompt that says the databases don't exist and would
> you like to create them. Answer yes, and bam! You're done.
>
> --
> Ben Winzenz
> Exchange MVP
> MessageOne
> Read my blog!
> http://winzenz.blogspot.com
> http://feeds.feedburner.com/winzenz (RSS Feed)
>
>
> "Bryan Scott" <BryanScott@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:BCF25A95-FE39-4082-911C-B9F0FB01E075@xxxxxxxxxxxxxxxx
> > OK, this is going to be a little bit long, as I want to include every
> > detailed step of what I did. I've done alot of online research (here and
> > elsewhere) and nothing is solving my problem yet. So lets get started.
> >
> > We have an Exchange 2003 Server installed on Windows Server 2003 Standard
> > Edition. On this particular Exchange Server, all it is used for is 30
> > accounts created for students who are taking a course on how to use the
> > Outlook software. After the completion of each semester, each account is
> > filled with emails, tasks, calandar events, etc., which all need to be
> > cleaned out so that the students taking the course in the following
> > semester
> > can have clean accounts. What we're having to do is just delete all the
> > users at the end of the semester, and then recreate them, but we want to
> > get
> > away from that. We've attempted, on several occasions, to create a "clean
> > backup" as soon as the accounts are created and have not even been used
> > yet,
> > so that at the end of the semester all we have to do is restore the backup
> > and everyone now has clean accounts.
> >
> > With that being said, the following is an account of our steps taken to
> > complete this task:
> >
> > ----------------------------------------
> > Backup Procedure - Normal Backup
> > ----------------------------------------
> > 1. Ran NTBackup in Advanced Mode
> > 2. Chose the Backup Tab
> > 3. Expanded the server and checked the box for "Microsoft Information
> > Store".
> > 4. Gave it a destination of "C:\Backup" which is a fresh, new folder.
> > 5. Started the backup procedure, which completes successfully.
> >
> > ---------------------
> > Testing Procedure
> > ---------------------
> > 1. Logged into a few of the newly created student accounts and sent test
> > emails.
> > 2. Checked the student accounts to make sure emails had arrived.
> > 3. Created other various tasks, schedules, and reminders within the
> > accounts.
> > 4. Prepared to perform a restore, from the clean backup, to clean up the
> > previous.
> >
> > ---------------------
> > Restore Procedure
> > ---------------------
> > 1. Dismounted the Mailbox Store, under the First Storage Group.
> > 2. Properties page of Mailbox Store - Checked box to overwrite from a
> > restore.
> > 3. Left "Mount this store at start-up" box unchecked.
> > 4. Created a copy of the .edb and .stm database files in a new folder
> > "C:\Copy".
> > 5. Made sure the Mailbox and Public Folder Store names in Exchange System
> > Manager matched the names in the backup.
> > 6. Made sure the Microsoft Exchange Information Store service was
> > started.
> > 7. Opened NTBackup, and chose the Restore Tab.
> > 8. Selected to restore the entire First Storage Group.
> > 9. Clicked Restore
> > 10. Told it to restore to the default location.
> > 11. Gave temp files a path of "C:\restore_logs" (new, fresh folder)
> > 12. Checked the box for "Last Restore Set" as it's the only backup set to
> > restore.
> > 13. Cleared the checkbox for "Mount Database After Restore".
> > 14. Clicked OK to proceed with the restore process.
> >
> > --------
> > Results
> > --------
> > Restore Status
> > Operation: Restore
> >
> > Backup of "DC2TEST\Microsoft Information Store\First Storage Group",
> > Restored to"DC2TEST\Microsoft Information Store\First Storage Group"
> > Backup set #1 on media #1
> > Backup description: "Set created 12/19/2005 at 3:40 PM"
> >
> > Restore started on 12/20/2005 at 2:59 PM.
> > Unable to restore Exchange data to DC2TEST\Microsoft Information
> > Store\First
> > Storage Group,
> > check the application event log for more information
> > Restore completed on 12/20/2005 at 2:59 PM.
> > Directories: 2
> > Files: 2
> > Bytes: 6,312,298
> > Time: 1 second
> >
> > *Mailbox store will not mount any more at this point.*
> >
> > --------------------------------
> > Application Event Log Errors
> > --------------------------------
> > There are quite a few, and they keep recurring now every few minutes.
> >
> > Event Type: Error
> > Event Source: MSExchangeSA
> > Event Category: Monitoring
> > Event ID: 1005
> > Date: 12/20/2005
> > Time: 2:23:43 PM
> > User: N/A
> > Computer: DC2TEST
> > Description:
> > Unexpected error <<0xc1050000 - Unknown Error. The logon to the Microsoft
> > Exchange Server computer failed. Microsoft Exchange Server Information
> > Store
> > ID no: 80040111-03ee-80040111>> occurred.
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> >
> > Event Type: Error
> > Event Source: MSExchangeSA
> > Event Category: MAPI Session
> > Event ID: 9175
> > Date: 12/20/2005
> > Time: 2:24:41 PM
> > User: N/A
> > Computer: DC2TEST
> > Description:
> > The MAPI call 'OpenMsgStore' failed with the following error:
> > The attempt to log on to the Microsoft Exchange Server computer has
> > failed.
> > The MAPI provider failed.
> > Microsoft Exchange Server Information Store
> > ID no: 8004011d-0512-00000000
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> >
> > Event Type: Error
> > Event Source: MSExchangeAL
> > Event Category: LDAP Operations
> > Event ID: 8270
> > Date: 12/20/2005
> > Time: 2:26:01 PM
> > User: N/A
> > Computer: DC2TEST
> > Description:
> > LDAP returned the error [20] No Such Object when importing the transaction
> > dn: <GUID=E12BD9D5-B692-49E5-B592-B0707C0E1ABC>
> > changetype: Modify
> > member:add:<GUID=5EA86DA9-11AE-4264-9B6E-DA004DE5A30D>
> > -
> > DC=cpttest,DC=cpt-et,DC=gvltec,DC=edu
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> >
> > Event Type: Error
> > Event Source: ESE BACKUP
> > Event Category: Callback
> > Event ID: 904
> > Date: 12/20/2005
> > Time: 2:59:09 PM
> > User: N/A
> > Computer: DC2TEST
> > Description:
> > Information Store (3836) Callback function call
> > ErrESECBRestoreGetDestination ended with error 0xC7FE1F41 Database is in
> > use.
> > .
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> >
> > Event Type: Error
> > Event Source: NTBackup
> > Event Category: None
> > Event ID: 8003
> > Date: 12/20/2005
> > Time: 2:59:09 PM
> > User: N/A
> > Computer: DC2TEST
> > Description:
> > End Restore to 'DC2TEST\Microsoft Information Store\First Storage Group'
> > 'Failed'
> >
> > Verify: Off
> >
> > Consult the backup report for more detail.
> >
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> >
> > Event Type: Error
> > Event Source: ESE
> > Event Category: Logging/Recovery
> > Event ID: 619
> > Date: 12/20/2005
> > Time: 3:04:10 PM
> > User: N/A
> > Computer: DC2TEST
> > Description:
> > Information Store (3836) First Storage Group: Attempted to attach database
> > 'C:\Program Files\Exchsrvr\mdbdata\priv1.edb' but it is a database
> > restored
> > from a backup set on which hard recovery was not started or did not
> > complete
> > successfully.
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> >
> > I believe that is all of the different error messages it was returning in
> > the application event log. We've performed this procedure a number of
> > times,
> > with no successes. We've followed many ideas and thoughts that were
> > submitted on here, and other online resources, but no fix as of yet.
> > Thank
> > you for taking the time to read through all of this, and for any help that
> > you all will provide us.
> >
> > --
> > Bryan Scott
> > Lab Assistant
> > Greenville Technical College
> > Greenville, South Carolina
>
>
>
.



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