Re: Unable to receive external email

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Tom,
Thank you for responding!

I am not sure what you mean my "How AD hooked up" but the domain function is
Windows server 2003.

There are three domain controllers two Global Catalog. Also, one of the
domain controllers is the exchange server, that DC does not have GC.

No, I did not do the exchange installation. The network infrastructures were
completed before I join this group.

The server is Exchange 2003 without any exchange patche.

Thank you for your help!!

"Tom Felts" wrote:

> How is your AD hooked up? How many DC's\GC's? Did you do the exchange
> install? Forestprep and domainprep all ran with no errors?
>
>
>
>
> "MS Users" <MSUsers@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:7CC968F0-21AB-40D9-A57F-33E1C4A0C1FA@xxxxxxxxxxxxxxxx
> > Help!
> > When I move a user out of the default Users Container into an OU. The user
> > will not be able to receive external email (However, user will be able to
> > receive internal email).
> >
> > External email - mean email from outside of the organization
> > Internal Email - Email from within the organization. Email from within the
> > same domain.
> >
> > The user account works perfectly when I move the account backup the the
> > default Users Container. There are no custome policies to the OU or the
> > exchange domain, The OU and Exchange have default (non modified polices).
> >
> > I have enabled SMTP log on the server and the log show that external email
> > did get to the server.
> >
> > Below is a copy of the NDR
> > *****************Begin NDR****************
> > This is an automatically generated Delivery Status Notification
> >
> > Delivery to the following recipient failed permanently:
> >
> > user@xxxxxxxxxxxxx
> >
> > Technical details of permanent failure:
> > PERM_FAILURE: SMTP Error (state 9): 501 5.5.4 Invalid Address
> >
> > ----- Original message -----
> >
> > Received: by xxx.xxx.xx.xxx with SMTP id n8mr74795qbm;
> > Fri, 16 Dec 2005 09:59:40 -0800 (PST)
> > Received: by xxx.xxx.xx.xxx with HTTP; Fri, 16 Dec 2005 09:59:40 -0800
> > (PST)
> > Message-ID:
> > <cc36dcad0512160ffd95429t6c398f16t768930676944143d@xxxxxxxxxxxxxx>
> > Date: Fri, 16 Dec 2005 12:59:40 -0500
> > From: OutSide User <outsideuser@xxxxxxxxx>
> > To: user@xxxxxxxxxxxxx
> > Subject: 12:59 Test
> > MIME-Version: 1.0
> > Content-Type: multipart/alternative;
> > boundary="----=_Part_9838_26843055.1134755980476"
> >
> > ------=_Part_9838_26843055.1134755980476
> > Content-Type: text/plain; charset=ISO-8859-1
> > Content-Transfer-Encoding: quoted-printable
> > Content-Disposition: inline
> >
> >
> >
> > ------=_Part_9838_26843055.1134755980476
> > Content-Type: text/html; charset=ISO-8859-1
> > Content-Transfer-Encoding: quoted-printable
> >
> > ----- Message truncated -----
> > *********** END NDR *********************
> >
> > Any help is greatly appreciated!!!
> > Thanks!!!
> >
>
>
>
.

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